Job Description - Sales Operations Executive

About The Class of One
The Class of One is a pioneering global online school headquartered in Noida, delivering personalized,
live, face-to-face learning experiences to students across the globe Our mission is to make world- class education accessible from the comfort of students homes.
Position: Sales Operations Executive
Location: Noida.
Employment Type: Full time, On-site
Experience Required: Minimum 1 year (Academic Sales / EdTech preferred)
Salary: Best as per company standards + Incentives.

Roles & Responsibilities
Build and maintain strong, professional relationships with prospective and enrolled students and their parents.
Manage the complete student onboarding process from admission confirmation to successful enrolment.
Conduct regular follow-ups with students and parents regarding pending admission formalities, documents, payments, and onboarding requirements.
Collect all required documents from students and parents, including identity proof, academic records, photographs, address proof, and other admission-related documents.
Verify the completeness, accuracy,



and validity of submitted documents before updating or forwarding them for further processing.
Maintain accurate student records, admission data, follow-up details, and document status in the CRM, ERP, or internal tracking system.
Coordinate with the Sales, Academic, Finance, IT, and Student Support teams to ensure a smooth and productive admission journey.
Identify potential operational issues during the admission and onboarding process and provide timely resolutions.
Ensure that students and parents receive accurate information regarding programmes, fees, classes, documentation, schedules, and onboarding procedures.
Support the sales team by maintaining updated admission data, preparing reports, and providing operational assistance during the conversion process.

Qualifications & Skills
Graduate/post-graduate in any discipline.
At least 1 year of relevant experience in admission counselling / EdTech sales.
Excellent communication and interpersonal skills.
Robust ability to build trust and handle objections effectively.
Target-driven, with proven ability to meet deadlines.
Proficiency with online tools, MS Office, and CRM systems.

📌 Sales Trainer Noida (India)
🏢 The Class Of One
📍 India