We are seeking a motivated and enthusiastic Domestic Voice Process Executive to join our team in Karnataka. The ideal candidate will be responsible for handling inbound and outbound calls, providing excellent customer service, and ensuring customer satisfaction. This role is crucial in maintaining the company's reputation and fostering positive relationships with clients. Key Responsibilities: - Handle inbound and outbound calls related to domestic sales and customer inquiries. - Provide accurate information to customers regarding products and services. - Resolve customer complaints and issues in a timely and effective manner. - Maintain records of customer interactions and transactions. - Collaborate with team members to achieve sales targets and improve service quality. - Follow up with customers to ensure their needs are met and gather feedback. Required Skills:



- Strong communication skills in English and local languages. - Ability to work in a rapid-paced environment and handle multiple tasks. - Basic computer skills and familiarity with CRM software. - Customer-oriented mindset with a passion for helping others. - Previous experience in a domestic BPO or sales workplace is a plus but not mandatory. If you are looking to kickstart your career in the BPO industry and possess the required skills, we encourage you to apply for this exciting prospect. Join us in delivering exceptional service to our customers and contributing to our team's success.

This job is provided by Shine.com

📌 Domestic Voice Process Executive Bengaluru
🏢 Lyros Technologies -CMMI Level 3
📍 Bengaluru