Description

Key Responsibilities
Facilitate Scrum ceremonies, coach the team in Agile practices, and drive continuous improvement.
Identify and remove impediments; manage delivery risks, dependencies, and release readiness.
Partner with the Product Owner to maintain a prioritised, refined, and delivery-ready backlog.
Elicit and analyse business needs through workshops, interviews, process reviews, and discovery sessions.
Create epics, user stories, functional and non-functional requirements, process flows, and acceptance criteria.
Maintain requirement traceability and support solution validation, UAT, and defect triage.
Align business, product, design, engineering, and QA stakeholders on scope, priorities, risks, and decisions.
Track Agile delivery metrics and governance artefacts to improve predictability, quality, and transparency.

Required Skills and Experience
5+ years across Agile delivery, Scrum Master,



and/or Business Analysis roles, including 2+ years facilitating Agile teams.
Solid knowledge of Scrum, requirements elicitation, process modelling, user stories, acceptance criteria, and UAT.
Excellent facilitation, coaching, analytical, stakeholder management, and communication skills.
Experience with Jira or Azure DevOps, Confluence, and process-modelling tools.
Bachelor’s degree or equivalent skilled experience; CSM/PSM and ECBA/CCBA/CBAP/PMI-PBA certifications preferred.

Success Measures
Predictable delivery and achievement of Sprint Goals.
Transparent, testable requirements with reduced rework and defects.
Timely resolution of impediments, risks, and dependencies.
Strong stakeholder alignment and continuous improvement.

📌 Senior Scrum Master/business Analyst Bengaluru
🏢 Genpact
📍 Bengaluru