Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP BTP Integration Suite

Positive to have skills : NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to maintain system stability and performance. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring seamless operation of critical applications that support business functions.

Roles & Responsibilities:
Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.




Provide solutions to problems for their immediate team and across multiple teams.
Coordinate with stakeholders to prioritize and address system issues effectively.
Mentor junior team members to enhance their problem-solving capabilities and technical knowledge.
Drive continuous improvement initiatives to optimize support processes and system reliability.

Skilled & Technical Skills:
Must To Have Skills: Proficiency in SAP BTP Integration Suite.
Experience in designing and implementing integration flows within cloud settings.
Strong troubleshooting skills to diagnose and resolve complex integration issues.
Knowledge of API management and connectivity protocols.
Ability to work with monitoring tools to ensure system health and performance.
Familiarity with cloud-based middleware and integration platforms.

Additional Information
The candidate should have minimum 7.5 years of experience in SAP BTP Integration Suite.
This position is based at our Hyderabad office.
A 15 years full time education is required.

📌 Application Support Engineer Hyderabad
🏢 Accenture in India
📍 Hyderabad