Office Coordinator – Customer Service & Marketing Support (India)

Office Coordinator – Customer Service & Marketing Support (India)

02 Nov
|
Agra Steel And Strips
|
India

02 Nov

Agra Steel And Strips

India

Job description:

About the Role

We’re seeking an organized and proactive Office Coordinator to streamline operations across departments, support the marketing team, and serve as the primary point of contact with our U.S.-based clients. This critical role ensures smooth internal collaboration, efficient scheduling, and professional client communication.

Key Responsibilities

- Serve as the central point of coordination between internal teams—especially marketing, sales, operations, and management—to ensure clear, timely information sharing.
- Manage incoming/outgoing communications (emails, calls, messages) and relay updates promptly.
- Schedule appointments, meetings, and calls with U.S. clients, taking into account time zone differences; manage calendars and send reminders.
- Proactively place outbound calls to U.S. clients—setting up meetings, confirming agendas, and addressing inquiries with professionalism.
- Maintain appointment logs, prepare necessary meeting materials, and follow-up to ensure delivery of action items.
- Assist marketing with internal task communication: campaign timelines, briefing documents, and deliverable tracking.
- Perform general administrative support:



document filing, basic record-keeping, and board room or meeting room coordination.

Essential Qualifications

- Fluent English —this is non-negotiable given the role’s international client-facing nature and inter-department communication.
- Prior experience (1–3 years) in office coordination, administration, or executive support.
- Excellent English communication skills, both written and verbal—especially for client interaction.
- Solid organizational skills and time management; ability to multitask across departments.
- Proficient in using Microsoft Office, Google Workspace, calendar systems, and CRM tools.

Preferred Skills

- Experience coordinating across marketing functions or supporting marketing teams.
- Comfort handling U.S.-focused communication, sensitive scheduling, and client expectations.
- Proactive problem-solver with a detail-oriented mindset and professional demeanor.

Job Type: Full-time

Experience:

- total work: 1 year (Preferred)

Work Location: Remote

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: Remote

📌 Office Coordinator – Customer Service & Marketing Support (India)
🏢 Agra Steel And Strips
📍 India

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