Job Title: Salesforce OMS Architect

Contract Duration: 6 Months

Experience Required: 8–10 Years

Domain: Software & Technology

Location: Remote

Job Overview

We are looking for an experienced Salesforce OMS Architect with strong expertise in designing and implementing end-to-end Salesforce Order Management System (OMS) solutions. The ideal candidate should have extensive experience in Salesforce architecture, omnichannel commerce, integrations, and the complete order lifecycle.

Key Responsibilities

* Design and implement end-to-end Salesforce OMS solutions.

* Lead Salesforce OMS implementations as a Solution Architect/Lead.

* Design scalable and productive order management architectures.

* Manage the complete order lifecycle, including:

* Order capture and validation

* Fulfillment and shipment

* Cancellation and returns

* Exchanges and refunds

* Inventory allocation

* Reservation availability

* Order synchronization and closure

* Design and implement omnichannel fulfillment workflows, including Ship-from-Warehouse, Ship-from-Store, BOPIS (Buy Online, Pick Up In Store), order splitting, back-orders, and pre-orders.

* Integrate Salesforce OMS with Commerce/eCommerce platforms, POS, WMS, ERP, payment gateways, and logistics platforms.

* Develop and manage integrations using REST APIs and event-driven architecture.





* Ensure effective data processing, error handling, retry mechanisms, reconciliation, and integration monitoring.

* Collaborate with business and technical stakeholders to deliver scalable OMS solutions.

Mandatory Requirements

* 8+ years of experience in Salesforce architecture and solution design.

* Minimum 3+ years of hands-on experience with Salesforce Order Management (OMS).

* Experience leading at least two full lifecycle Salesforce OMS implementations.

* Strong knowledge of the Salesforce OMS order lifecycle.

* Experience designing omnichannel commerce and fulfillment orchestration solutions.

* Strong experience integrating Salesforce with external platforms and enterprise systems.

* Deep understanding of REST APIs, middleware, asynchronous/batch processing, and event-driven architecture.

* Experience with Salesforce Commerce Cloud, Service Cloud, Data Cloud, and related Salesforce products.

* Strong understanding of Salesforce OMS data models and Connect APIs.

Preferred Skills

* Knowledge of Salesforce Agentforce and AI Agents.

* Experience using AI Agents to improve order lifecycle management, returns processing, and customer experience.

Pay: From ₹1,200,000.00 per year

Benefits:

- Provident Fund

Work Location: Remote

📌 Salesforce OMS Architect (India)
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📍 India