Livlong Protection & Wellness Solutions Limited (IFL) JOB DESCRIPTION – CUSTOMER SUPPORT EXECUTIVE Client Name Livlong Protection & Wellness Solutions Limited (IFL) Payroll Impact Infotech Private Limited Position Customer Support Executive Job Location Thane – Wagle Estate Job Summary We are looking for customer-focused and enthusiastic professionals to join our team as Customer Support Executives. The selected candidates will be responsible for handling customer interactions, understanding their requirements, resolving queries, and providing a high level of customer service. Key Responsibilities Handle customer calls and address queries in a professional and courteous manner. Understand customer requirements and provide appropriate information and assistance. Resolve customer concerns effectively and ensure timely follow-up. Make outbound calls as per business requirements. Maintain accurate records of customer interactions and update the required information. Coordinate with internal teams for resolving customer-related queries and issues. Achieve assigned performance and productivity targets. Maintain professional communication and ensure a positive customer experience. Eligibility Criteria Qualification: HSC or Graduate.
Candidates with minimum 1 year of Telecalling experience are eligible. Candidates with minimum 6 months of Healthcare experience can also apply. Good verbal communication and customer-handling skills. Should be comfortable handling customer calls and working in a target-oriented environment. Candidates should be confident, presentable, and customer-focused. Salary Up to ₹25,000 CTC per month Working Details Shift Timing: 9:00 AM to 6:00 PM Week Off: Sunday Work Location: Thane – Wagle Estate Payroll: Impact Infotech Private Limited Transportation Facility Centralized pick-up and drop facility available from Thane Station. Candidate Profile We are looking for candidates who have valuable communication skills, a customer-oriented approach, and the ability to handle customer queries effectively. Candidates with relevant Telecalling or Healthcare experience will be preferred. Why Join Us? Day shift Fixed Sunday weekly off Attractive salary package Centralized transportation facility from Thane Station Professional work environment Career growth opportunities