Customer Service – Back Office

(Service & Sales – Chat | Non-Voice Process)
Location: Ahmedabad

Responsibilities

- Handle customer queries through chat
- Provide accurate resolutions in writing
- Support both service & sales-related requests

Requirements

- Freshers & experienced candidates welcome
- Strong written English
- 10+3 Diploma / HSC / Any Graduate
- Basic computer skills
- Comfortable with 24/7 rotational shifts

Benefits

- ₹26,000 – ₹36,000 CTC
- 5 Days Working
- Night Shift Allowance
- One-way Cab
- PF, Insurance & Gratuity
- Growth-oriented, supportive environment

Job Types: Full time, Permanent

Pay: ₹26,000.00 - ₹36,000.00 per month

Education:

- Higher Secondary(12th Pass) (Required)

Experience:

- chat support: 1 year (Required)
- customer handling for both sales and service: 1 year (Required)

Language:

- English (Required)

Location:

- Ahmedabad, Gujarat 380054 (Preferred)

Shift availability:

- Overnight Shift (Preferred)
- Day Shift (Preferred)
- Night Shift (Preferred)

Work Location: In person

📌 Chat Support Executive (Ahmedabad)
🏢 Novus automation
📍 Ahmedabad