Front Office Associate- Reception & Guest service

Sampoorna Yoga Retreat | Agonda, South Goa

Salary: ₹18,000–₹21,000 per month, depending on experience and skills
Accommodation: FREE on-site staff dormitory
Meals: FREE vegetarian breakfast, lunch and dinner
Job Type: Full-Time | Permanent | Year-Round
Weekly Off: One day per week
Annual Leave: 30 days paid leave after completing 11 months of service, subject to applicable statutory entitlements
Joining Date: Between 10th and 20th November 2026

About Sampoorna Yoga

Sampoorna Yoga is an established international yoga retreat and teacher training centre located in beautiful Agonda, South Goa, welcoming guests and students from around the world.

We are looking for experienced, friendly and responsible Hotel Receptionists who can independently manage front desk operations and provide excellent hospitality to our international guests.

Working Hours & Shifts

This is a full-time position requiring flexibility with working hours. Depending on operational needs, shifts may include:

- 6:00 AM – 2:00 PM
- 2:00 PM – 10:00 PM
- 9:00 AM – 5:00 PM

Candidates must be comfortable working flexible shifts according to the duty roster, including weekends and holidays when scheduled. Working hours, breaks and weekly rest will follow applicable regulations.

Key Responsibilities

- Welcome international guests and manage check-ins and check-outs.
- Handle guest enquiries, phone calls, emails and WhatsApp messages.
- Manage reservations, room allocations and guest records.
- Handle billing, cash, card and UPI payments accurately.
- Use computers, email, Excel, Google Sheets and hotel reservation software.
- Coordinate with housekeeping, maintenance, kitchen and management teams.
- Assist guests with taxi bookings and other requests.
- Maintain a clean, organised and professional reception area.
- Ensure proper communication and handover between shifts.




- Follow reception procedures and maintain guest confidentiality.

Qualifications & Experience

- Minimum 1 year of hotel or resort front desk experience required.
- Candidates with 2–3 years of relevant experience preferred.
- Previous reception experience in a reputed 4-star or 5-star hotel or resort is an added advantage, but not mandatory.
- Fluent spoken English is essential, with confidence in communicating with international guests.
- Graduation preferred; a diploma or degree in Hotel Management or Hospitality is an advantage.
- Basic computer knowledge, typing, email and data-entry skills required.
- Experience using hotel reservation or Property Management Software (PMS) preferred.
- Good communication, organisation and guest-handling skills.
- Honest, polite, punctual, well-experienced and responsible.
- Comfortable working independently and coordinating with a team.

Salary & Benefits

- ₹18,000–₹21,000 monthly salary, depending on experience, spoken English, qualifications and practical skills.
- FREE on-site shared dormitory accommodation.
- FREE vegetarian breakfast, lunch and dinner, seven days a week.
- 30 days of paid annual leave after completion of 11 months of continuous service, without affecting any earlier statutory leave entitlements.
- One weekly day off.
- Stable, year-round employment.
- Friendly, respectful and supportive working workplace.
- Opportunity to work with international guests in beautiful South Goa.

How to Apply

Interested candidates should apply with their updated CV, mentioning their previous hotel reception experience, current and expected salary, and earliest joining date.

Email: [email protected]

Email Subject: Application – Hotel Receptionist | Sampoorna Yoga

Work Location: Sampoorna Yoga, Agonda, South Goa, India
Website: www.sampoornayoga.com

Pay: ₹19,000.00 - ₹22,000.00 per month

Benefits:

- Flexible schedule
- Food provided
- Paid time off

Work Location: In person

📌 Front Office Associate-Reception & Guest Service (Canacona)
🏢 Sampoorna Yoga Shala
📍 Canacona