Senior Program Manager (India)

Senior Program Manager (India)

02 Nov
|
HCLTech
|
India

02 Nov

HCLTech

India

Job Summary

Engineering Mindset & Culture

- Champion an engineering culture centered on reliability, performance, and carrier-grade quality.
- Institutionalize rigorous code review, static/dynamic analysis, and secure-coding practices for network software.
- Drive DevSecOps adoption — CI/CD, infrastructure-as-code, automated performance and regression testing.
- Instill engineering discipline around non-functional requirements — availability, latency, and fault tolerance — appropriate to telecom SLAs.

Delivery Leadership & Technical Governance

- Own end-to-end technical delivery for Ericsson's AD/Transformation workstreams across network and OSS/BSS platforms.
- Set up architecture governance — design reviews, standards, and NFR/availability sign-off — for carrier-grade systems.
- Drive modernization toward cloud-native network functions, microservices, and containerization (Kubernetes/OpenShift).
- Own technical risk and technical-debt management for systems operating under strict SLA and regulatory constraints.
- Track and report engineering health metrics (availability, defect leakage, deployment frequency, MTTR) to account leadership.

Client & Stakeholder Engagement

- Act as the primary engineering counterpart to Ericsson's engineering and product leadership.
- Translate Ericsson's network evolution and 5G roadmap into actionable engineering delivery plans.
- Represent HCLTech in technical governance forums, steering committees, and architecture councils.
- Build trusted-advisor relationships that grow HCLTech's engineering footprint within the account.
- Lead delivery from an offshore location, ensuring seamless collaboration with onshore/client stakeholders through structured governance, overlap hours, and communication cadences.

Team Building, Coaching & Talent

- Build, mentor, and retain an engineering team with strong telecom domain skills across development, QE, and DevOps.
- Define skilling plans and technical career paths aligned to network engineering and cloud-native technologies.
- Foster ownership, continuous learning, and engineering craftsmanship across the pods.

Innovation & Continuous Improvement

- Drive adoption of network automation, AI/ML for network operations, and observability practices.
- Lead pilots for tooling and automation accelerators relevant to NFV/CNF and 5G network software.
- Contribute learnings back into HCLTech's engineering Centre of Excellence.

Key Responsibilities

Engineering Mindset & Culture

- Champion an engineering culture centered on reliability,



performance, and carrier-grade quality.
- Institutionalize rigorous code review, static/dynamic analysis, and secure-coding practices for network software.
- Drive DevSecOps adoption — CI/CD, infrastructure-as-code, automated performance and regression testing.
- Instill engineering discipline around non-functional requirements — availability, latency, and fault tolerance — appropriate to telecom SLAs.

Delivery Leadership & Technical Governance

- Own end-to-end technical delivery for Ericsson's AD/Transformation workstreams across network and OSS/BSS platforms.
- Set up architecture governance — design reviews, standards, and NFR/availability sign-off — for carrier-grade systems.
- Drive modernization toward cloud-native network functions, microservices, and containerization (Kubernetes/OpenShift).
- Own technical risk and technical-debt management for systems operating under strict SLA and regulatory constraints.
- Track and report engineering health metrics (availability, defect leakage, deployment frequency, MTTR) to account leadership.

Client & Stakeholder Engagement

- Act as the primary engineering counterpart to Ericsson's engineering and product leadership.
- Translate Ericsson's network evolution and 5G roadmap into actionable engineering delivery plans.
- Represent HCLTech in technical governance forums, steering committees, and architecture councils.
- Build trusted-advisor relationships that grow HCLTech's engineering footprint within the account.
- Lead delivery from an offshore location, ensuring seamless collaboration with onshore/client stakeholders through structured governance, overlap hours, and communication cadences.

Team Building, Coaching & Talent

- Build, mentor, and retain an engineering team with strong telecom domain skills across development, QE, and DevOps.
- Define skilling plans and technical career paths aligned to network engineering and cloud-native technologies.
- Foster ownership, continuous learning, and engineering craftsmanship across the pods.

Innovation & Continuous Improvement

- Drive adoption of network automation, AI/ML for network operations,



and observability practices.
- Lead pilots for tooling and automation accelerators relevant to NFV/CNF and 5G network software.
- Contribute learnings back into HCLTech's engineering Centre of Excellence.

Skill Requirements

Required Skills & Experience

- 16–20 years in IT with substantial experience in Application Development / Digital Transformation delivery.
- Proven track record leading engineering teams of 20+ engineers in a telecom or network-software environment.
- Strong hands-on engineering background — Java, C++, or Python, in high-availability system contexts.
- Deep expertise in cloud-native technologies — Kubernetes, Docker, containerized network functions (CNFs).
- Strong command of DevSecOps practices — CI/CD pipelines, IaC, automated performance/regression testing.
- Demonstrated experience with telecom domain concepts — OSS/BSS, network management, or NFV.
- Excellent stakeholder management skills, including experience working with global telecom client teams.
- Solid grounding in Agile/Scaled Agile delivery models within regulated, SLA-driven environments.
- Proven track record successfully leading offshore delivery pods for global/onshore clients, with strong asynchronous communication and governance discipline.

Preferred / Good to Have

- Direct experience with 5G network software, network function virtualization (NFV), or network automation.
- Familiarity with telecom industry standards and frameworks (e.g., 3GPP, TM Forum).
- Experience with carrier-grade availability engineering (five-nines uptime targets).
- Relevant certifications — cloud architect (AWS/Azure/GCP), CKA, TOGAF, SAFe, or equivalent.
- Exposure to AI/ML-assisted engineering productivity or network operations tools.
- Experience in a global delivery / GCC (Global Capability Center) model, with prior offshore leadership for UK/EU/global clients.

What Success Looks Like (First 6–12 Months)

- Explicit engineering standards and carrier-grade quality governance established across all pods.
- Measurable improvement in availability, defect leakage, and release cadence for network software.
- Recognized by Ericsson stakeholders as a credible engineering thought leader on network transformation.
- A stable, motivated, and upskilled engineering team with strong telecom domain depth.

Must Have Skill

DevSecOps - AWS,Java Full Stack,Python,Kubernetes

Good to Have Skill

Telecom,AI/ML Inference

Other Requirements

📌 Senior Program Manager (India)
🏢 HCLTech
📍 India

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