Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a energetic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Cloud Visual Builder
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to maintain system stability and performance. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring seamless operation of critical applications that support business functions.

Roles & Responsibilities:

- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.




- Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
- Document findings and solutions clearly to support knowledge sharing and future reference.
- Assist in the continuous improvement of support processes and tools to enhance efficiency.
- Provide guidance and support to junior team members to foster their professional growth.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in Oracle Cloud Visual Builder.
- Experience with cloud-based application development and deployment environments.
- Strong problem-solving skills with the ability to analyze and resolve technical issues effectively.
- Familiarity with software lifecycle management and version control systems.
- Ability to work with APIs and integrate multiple software components.
- Good communication skills to interact with technical and non-technical stakeholders.

Additional Information:

- The candidate should have minimum 3 years of experience in Oracle Cloud Visual Builder.
- This position is based at our Kolkata office.
- A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer (Kolkata)
🏢 Accenture
📍 Kolkata