Shelby Enterprises is looking for a dedicated, responsible, and detail-oriented Accounts Receivable Coordinator to join our growing team.
We're looking for someone who takes ownership of their work, follows up on outstanding payments, and ensures invoices and collections are handled accurately and on time.
Key Responsibilities
- Prepare, review, and send customer invoices on time.
- Verify PODs, BOLs, rate confirmations, and other supporting documents before invoicing.
- Monitor outstanding invoices and follow up with customers for payments.
- Maintain accurate customer accounts and payment records.
- Review AR aging reports and actively follow up on overdue accounts.
- Communicate with customers in Canada and the USA regarding invoices, payments, and discrepancies.
- Resolve billing issues and payment disputes professionally.
- Coordinate with dispatch and operations teams for missing documents.
- Prepare daily and weekly collection reports for management.
- Ensure timely invoicing and help improve company cash flow.
Requirements
- Previous experience in accounts receivable, billing, or bookkeeping.
- Experience in the trucking or logistics industry is preferred.
- Positive knowledge of MS Excel and accounting software.
- Strong written and verbal English communication skills.
- Ability to work independently and manage multiple accounts.
- Excellent attention to detail and organizational skills.
- Comfortable communicating with customers through emails and phone calls.
- Must be reliable, proactive, and dedicated to their responsibilities.
What We're Looking For
We don't want someone who simply sends invoices and waits for payments. We need someone who takes initiative, follows up consistently, and makes sure outstanding invoices are addressed.
Accountability, dedication, and attention to detail are extremely important for this position.