Location: Goregaon East, Mumbai
Experience: Fresher – 1 Year
Salary: ₹15,000 – ₹18,000 per month
Joining: Immediate Joiner
We are looking for a Technical Support Executive to provide technical assistance to customers and resolve software-related issues efficiently.
Key Responsibilities:
- Handle customer queries through phone, email, and chat.
- Troubleshoot and resolve basic software/technical issues.
- Identify and escalate unresolved issues to the appropriate team.
- Maintain proper records of customer issues and resolutions.
- Follow up with customers to ensure issues are resolved.
- Prepare basic reports and technical documentation.
Requirements:
- Graduate in BCA / B.Sc. IT / BA or related field.
- Good communication and problem-solving skills.
- Basic knowledge of computers and software troubleshooting.
- Valuable customer-handling and active listening skills.
- Freshers are welcome to apply.
Interested can apply on this number +91-XXXXXXXXXX
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund