Onboarding Specialist

Company: MantraCare
Location: Paschim Vihar, Delhi
Employment Type: Full-Time
Shift: Night Shift
Working Hours: 6:00 PM – 3:00 AM
Salary: ₹25,000 – ₹35,000 per month

About MantraCare

MantraCare is a healthcare and employee wellness company offering Employee Assistance Programs (EAP), mental health support, and corporate wellness solutions to organizations and their employees.

Role Overview

We are looking for an Onboarding Specialist to manage and coordinate the onboarding process for clients, partners, and users. The ideal candidate should have excellent communication skills, strong coordination abilities, and a professional approach to handling multiple stakeholders.

Key Responsibilities

- Manage the onboarding process from initial communication to successful completion.
- Coordinate with clients, partners, and internal teams to ensure a smooth onboarding experience.
- Communicate onboarding requirements, timelines, processes, and next steps clearly.
- Conduct regular follow-ups and ensure timely completion of required documentation and formalities.
- Handle queries and provide timely support throughout the onboarding process.
- Maintain accurate onboarding records and update relevant systems/CRM.
- Coordinate calls, meetings, demos, and onboarding sessions when required.
- Work closely with internal teams to resolve onboarding-related issues.
- Track onboarding progress and ensure timely closure of pending activities.




- Maintain a professional and positive experience for all stakeholders.
- Be comfortable working in a night-shift environment and coordinating with stakeholders during evening/night hours.

Requirements

- Bachelor's degree in any discipline.
- Freshers and candidates with relevant experience can apply.
- Excellent verbal and written communication skills.
- Strong interpersonal and coordination skills.
- Comfortable communicating with multiple stakeholders.
- Good organizational and follow-up skills.
- Ability to handle multiple tasks and meet deadlines.
- Proficiency in MS Office/Google Workspace and basic CRM tools.
- Professional and confident communication style.
- Willingness to work in a night shift from 6:00 PM to 3:00 AM.

What We Offer

- ₹25,000 – ₹35,000 per month.
- Growth and learning opportunities.
- Exposure to client coordination and onboarding processes.
- Supportive and collaborative work environment.
- Opportunity to work with a growing healthcare and employee wellness organization.

Location: Paschim Vihar, Delhi
Shift: Night Shift | 6:00 PM – 3:00 AM
Employment Type: Full-Time

How to Apply

Interested candidates can share their updated CV/resume with:

Gulfan – HR Recruiter, MantraCare
[email protected]
(phone hidden) / (phone hidden)

Subject: Application for Onboarding Specialist

Pay: ₹20,000.00 - ₹35,000.00 per month

Perks:

- Flexible schedule

Work Location: In person

📌 Onboarding Specialist (Paschim Vihar)
🏢 Mantra Care
📍 Paschim Vihar