Job Summary

Responsible for providing end-to-end operations, monitoring the cloud platform to ensure availability, reliability, security, and performance, Incident, Problem responding to incidents and escalating them to the appropriate teams as required. • Provide support and expertise to troubleshoot issues on the Public Cloud (AWS and Azure) Platform or hosted Workloads, escalating to other specialised teams as required. • Perform infrastructure engineering for activities which include platform upgrades, image patching, monitoring, configuration, and troubleshooting • Contribute to incident root cause analysis, with enough knowledge to lead discussions and drive tangible improvements • Participate in security incident response and investigation as needed • Execute capacity management ensuring the platform is not constrained by increase in adoption. • Execute Pre Flight checks in order to ensure silent running for Public Cloud • Create and update capability and service playbooks and runbook documentation as required. • Develop Infrastructure as code to manage and provision cloud resources. • Creating and modifying curated services and patterns based on customer requirements

Key Responsibilities

Responsible for providing end-to-end operations, monitoring the cloud platform to ensure availability, reliability, security, and performance, Incident, Problem responding to incidents and escalating them to the appropriate teams as required. • Provide support and expertise to troubleshoot issues on the Public Cloud (AWS and Azure) Platform or hosted Workloads, escalating to other specialised teams as required. • Perform infrastructure engineering for activities which include platform upgrades, image patching, monitoring, configuration,



and troubleshooting • Contribute to incident root cause analysis, with enough knowledge to lead discussions and drive tangible improvements • Participate in security incident response and investigation as needed • Execute capacity management ensuring the platform is not constrained by increase in adoption. • Execute Pre Flight checks in order to ensure silent running for Public Cloud • Create and update capability and service playbooks and runbook documentation as required. • Develop Infrastructure as code to manage and provision cloud resources. • Creating and modifying curated services and patterns based on customer requirements

Skill Requirements

Responsible for providing end-to-end operations, monitoring the cloud platform to ensure availability, reliability, security, and performance, Incident, Problem responding to incidents and escalating them to the appropriate teams as required. • Provide support and expertise to troubleshoot issues on the Public Cloud (AWS and Azure) Platform or hosted Workloads, escalating to other specialised teams as required. • Perform infrastructure engineering for activities which include platform upgrades, image patching, monitoring, configuration, and troubleshooting • Contribute to incident root cause analysis,



with enough knowledge to lead discussions and drive tangible improvements • Participate in security incident response and investigation as needed • Execute capacity management ensuring the platform is not constrained by increase in adoption. • Execute Pre Flight checks in order to ensure silent running for Public Cloud • Create and update capability and service playbooks and runbook documentation as required. • Develop Infrastructure as code to manage and provision cloud resources. • Creating and modifying curated services and patterns based on customer requirements

Must Have Skill

AWS IAC

Positive to Have Skill

Python,Terraform

Other Requirements

Responsible for providing end-to-end operations, monitoring the cloud platform to ensure availability, reliability, security, and performance, Incident, Problem responding to incidents and escalating them to the appropriate teams as required. • Provide support and expertise to troubleshoot issues on the Public Cloud (AWS and Azure) Platform or hosted Workloads, escalating to other specialised teams as required. • Perform infrastructure engineering for activities which include platform upgrades, image patching, monitoring, configuration, and troubleshooting • Contribute to incident root cause analysis, with enough knowledge to lead discussions and drive tangible improvements • Participate in security incident response and investigation as needed • Execute capacity management ensuring the platform is not constrained by increase in adoption. • Execute Pre Flight checks in order to ensure silent running for Public Cloud • Create and update capability and service playbooks and runbook documentation as required. • Develop Infrastructure as code to manage and provision cloud resources. • Creating and modifying curated services and patterns based on customer requirements

📌 Sr Administrator (Support & Operations) (India)
🏢 HCLTech
📍 India