1. Making outbound calls and answering inbound calls.
2. Explaining the company’s products/services to the prospects.
3. Follow-up with existing customers and prospects.
4. Answering customers’ queries and providing accurate information.
5. Managing customers’ information, call information, and daily report.
6. Creating leads and achieving assigned targets.
7. Maintaining good relations with the customers and ensuring their satisfaction.
8. Coordination with the sales and customer support team.
Qualifications
- Positive communication skills.
- Basic computer skills and data entry.
- Customer management and problem-solving skill.
- Basic MS Excel and CRM software knowledge.
- Professional call handling ability.
- Patience, confidence, and positive attitude.
Salary & Qualification
- Education Qualification: 10th / 12th / Graduation (as per company requirement)
- Salary: Varies according to company, location and experience
- Experience: Fresher and Experienced can apply.
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Internet reimbursement
- Work from home