Job Summary
Supplier Enablement & Helpdesk
Supplier Enablement Specialist / Analyst
- 3
- 2+ years of experience managing processes, business and supplier queries to support them to run their day to day activities on SAP Ariba platform.
- First point of contact for suppliers & users; log, categorize, acknowledge & track tickets
- Ariba SLP: onboarding, registration, account setup, document follow-up and tracker updates
- SAP Business Network SCC / CA: Ariba Network account creation/upgrade, order confirmation, ASN, invoice submission, transaction monitoring & wave-file support
- Ariba Sourcing & Contract: event participation, RFQ / proposal support, contract navigation & sign-off (DocuSign)
- First-level troubleshooting & functional guidance (SOP / KEDB); resolve standard issues
- Escalate config / customization / development / S/4HANA technical & integration issues to IT team with full details
- Conduct supplier training; share SOPs & guides; maintain KB; support UAT & user-manual updates
Key Responsibilities
Supplier Enablement & Helpdesk
Supplier Enablement Specialist / Analyst
- 3
- 2+ years of experience managing processes,
business and supplier queries to support them to run their day to day activities on SAP Ariba platform.
- First point of contact for suppliers & users; log, categorize, acknowledge & track tickets
- Ariba SLP: onboarding, registration, account setup, document follow-up and tracker updates
- SAP Business Network SCC / CA: Ariba Network account creation/upgrade, order confirmation, ASN, invoice submission, transaction monitoring & wave-file support
- Ariba Sourcing & Contract: event participation, RFQ / proposal support, contract navigation & sign-off (DocuSign)
- First-level troubleshooting & functional guidance (SOP / KEDB); resolve standard issues
- Escalate config / customization / development / S/4HANA technical & integration issues to IT team with full details
- Conduct supplier training; share SOPs & guides; maintain KB; support UAT & user-manual updates
Skill Requirements
Must Have Skill
SAP Ariba - Sourcing
Positive to Have Skill
Other Requirements
📌 Senior Developer (India)
🏢 HCLTech
📍 India