Job Summary

An associate is a mid-level professional responsible for a variety of tasks within an organization

Key Responsibilities

- Responsible for generating customer Invoices,
- Reconcile Customer Accounts To Ensure That All Payments Are Correctly Applied And Any Discrepancies Are Resolved Promptly
3. Responsible For Maintaining Accurate Records Of All Cash Application Transactions. This Includes Updating Customer Accounts, Generating Reports On Cash Application Activities, And Ensuring That All Records Are Up-To-Date And Accurate
4. Responsible For Providing Excellent Customer Service By Addressing Any Cash Application-Related Inquiries Or Concerns From Customers
5. Work Closely With Other Departments, Such As Accounts Receivable And Customer Service, To Resolve Any Issues Related To Cash Application

Skill Requirements

. Strong Written And Verbal Communication Skills
3. Customer Service Orientation And Service Mindset
4. Ability To Analyze Operational Workflows And Suggest Improvements
5. Familiarity With Data Management Across Multiple Systems And Databases

Must Have Skill

LTC- Billing / Invoice

Valuable to Have Skill

Other Requirements

📌 Process Associate (India)
🏢 HCLTech
📍 India