Job Summary

Support Delivery Manager in managing the engagement • Conduct Weekly, Monthly, Quarterly Reviews for Leadership and Customer, Townhalls as defined in communications management and Stakeholder engagement process • Prepare Reports and Dashboards for customer and leadership reviews, capture MOM and drive action items to closure – ensuring quality of service to customer and timeliness in closure of corrective / preventive actions • Capable of identifying improvement areas and make suggestions and / or recommendations accordingly. • Coordinate with multiple teams on various transactions which includes Resource hiring / onboarding, Billing, Invoicing, Procurement, logistics support and employee engagement activities. • Participate in Budgeting, Profit Improvement Planning, Revenue Forecasting, P&L; analysis. • Always maintain engagement health as GREEN by adhering to Internal Compliance and Contractual Obligations • Proactive follow-ups need to be done with delivery and sales team for end-to-end closure of project transactions and deliverables • Actively involved in execution of Strategic Initiatives identified by leaders. • Attend and Prepare for Internal and External Audits as applicable to engagement • Assist with Ad-hoc Project work

Key Responsibilities

Support Delivery Manager in managing the engagement • Conduct Weekly, Monthly, Quarterly Reviews for Leadership and Customer, Townhalls as defined in communications management and Stakeholder engagement process • Prepare Reports and Dashboards for customer and leadership reviews, capture MOM and drive action items to closure – ensuring quality of service to customer and timeliness in closure of corrective / preventive actions • Capable of identifying improvement areas and make suggestions and / or recommendations accordingly. • Coordinate with multiple teams on various transactions which includes Resource hiring / onboarding, Billing, Invoicing, Procurement,



logistics support and employee engagement activities. • Participate in Budgeting, Profit Improvement Planning, Revenue Forecasting, P&L; analysis. • Always maintain engagement health as GREEN by adhering to Internal Compliance and Contractual Obligations • Proactive follow-ups need to be done with delivery and sales team for end-to-end closure of project transactions and deliverables • Actively involved in execution of Strategic Initiatives identified by leaders. • Attend and Prepare for Internal and External Audits as applicable to engagement • Assist with Ad-hoc Project work

Skill Requirements

PMO Executive Skills and Responsibilities 1. Strategic Planning and Execution: • Develop and implement strategic plans to achieve organizational goals. • Align project objectives with the company's strategic direction. 2. Leadership and Team Management: • Lead and manage project teams, ensuring effective communication and collaboration. • Mentor and develop team members to enhance their skills and performance. 3. Project Management: • Oversee the planning, execution, and completion of projects. • Ensure projects are delivered on time, within scope, and within budget. 4. Risk Management: • Identify potential risks and develop mitigation strategies. • Monitor and manage risks throughout the project lifecycle. 5. Stakeholder Management: • Engage with stakeholders to understand their needs and expectations. • Maintain strong relationships with stakeholders to ensure project success. 6. Financial Management:



• Develop and manage project budgets. • Monitor financial performance and ensure cost control. 7. Performance Monitoring and Reporting: • Track project performance using appropriate tools and techniques. • Provide regular updates and reports to senior management. 8. Continuous Improvement: • Identify opportunities for process improvements. • Implement best practices to enhance project management efficiency

Must Have Skill

Program & Project Management

Good to Have Skill

Other Requirements

PMO Executive Skills and Responsibilities 1. Strategic Planning and Execution: • Develop and implement strategic plans to achieve organizational goals. • Align project objectives with the company's strategic direction. 2. Leadership and Team Management: • Lead and manage project teams, ensuring effective communication and collaboration. • Mentor and develop team members to enhance their skills and performance. 3. Project Management: • Oversee the planning, execution, and completion of projects. • Ensure projects are delivered on time, within scope, and within budget. 4. Risk Management: • Identify potential risks and develop mitigation strategies. • Monitor and manage risks throughout the project lifecycle. 5. Stakeholder Management: • Engage with stakeholders to understand their needs and expectations. • Maintain solid relationships with stakeholders to ensure project success. 6. Financial Management: • Develop and manage project budgets. • Monitor financial performance and ensure cost control. 7. Performance Monitoring and Reporting: • Track project performance using appropriate tools and techniques. • Provide regular updates and reports to senior management. 8. Continuous Improvement: • Identify opportunities for process improvements. • Implement best practices to enhance project management efficiency

📌 Senior Administrator - Program & Project Management (India)
🏢 HCLTech
📍 India