Senior Finance Sales & Fulfilment Executive – Home Loans & Community Support

Company: Triovest Finance Advisory Private Limited
Location: Kondapur, Hyderabad
Job Type: Full-Time | Work From Office
Salary: ₹25,000+ per month
Experience: Minimum 4 years of sales experience in the finance sector
Education: MBA Finance or a finance educational background is mandatory

We are hiring an experienced Finance Sales & Fulfilment Executive who can independently handle direct home-loan leads, convert qualified enquiries, collect financial information, prepare Home Loan X-Ray sheets and coordinate customer fulfilment.

The role also includes responsibility for community support, customer communication and timely resolution of queries.

Candidates must have finance-sector sales experience and hands-on experience handling home-loan enquiries.

Sales and lead management responsibilities:

- Handle assigned direct leads for recent home loans, balance transfers and related loan services.
- Make 40–50 calls daily to new leads and follow-up clients.
- Understand customer requirements, assess readiness and explain suitable next steps.
- Explain the company’s services clearly, handle objections and convert qualified enquiries into customers.
- Work towards agreed sales and lead-conversion targets.
- Schedule consultations, confirm appointments and follow up with clients who miss calls.
- Maintain accurate CRM records, call remarks, lead stages, next actions and follow-up dates.

Customer fulfilment responsibilities:

- Collect accurate details such as current bank, outstanding loan amount, interest rate, EMI, remaining tenure, CIBIL score,



income and property information.
- Prepare Home Loan X-Ray sheets using approved templates and coordinate review before sharing recommendations.
- Explain reviewed findings, answer basic loan questions and escalate complex queries to the appropriate senior.
- Follow up for missing information and documents.
- Coordinate with the loan-processing team to track application submission, pending requirements, sanction and disbursal.
- Keep customers informed about verified progress, pending actions and next steps.
- Ensure every handoff is accepted by the next responsible team member and continue tracking outstanding customer commitments.
- Complete assigned tasks within deadlines and escalate delays promptly.

Community and customer support responsibilities:

- Monitor the company’s WhatsApp communities, groups and assigned support inbox during working hours.
- Respond to programme, webinar, course-access and basic loan-service queries.
- Share approved announcements, session reminders and service updates.
- Record unresolved queries, escalate them to the appropriate person and follow through until resolved.
- Coordinate with operations and fulfilment teams to provide accurate client updates.
- Handle client information carefully and communicate professionally.





Mandatory eligibility and skills:

- 4+ years of sales experience in the finance / financial services sector.
- Relevant experience in home-loan sales, banking sales, NBFC sales or financial-services sales, including practical home-loan enquiry handling.
- Finance educational background; MBA Finance preferred.
- Practical knowledge of home loans, balance transfers, EMI, interest rates, loan tenure and CIBIL.
- Strong communication skills in Telugu and English.
- Confidence in sales conversations, objection handling, lead conversion and customer follow-ups.
- Experience using CRM software and Excel or Google Sheets.
- Ability to manage daily tasks, meet deadlines and take responsibility without repeated reminders.
- Willingness to work full-time from our Kondapur office.

Only candidates with relevant finance-sector sales experience should apply. General telecalling or non-finance sales experience alone does not meet this requirement.

Daily reporting:

Report leads contacted, follow-ups completed, sales conversions, data collected, X-Ray sheets prepared, consultations booked, loan-case progress, pending documents and unresolved support queries with their next actions.

Benefits:

- Paid sick time
- Paid time off

To apply: Send your updated resume mentioning your finance-sector sales experience, loan products handled, sales achievements and notice period.

Email: [email protected]
Phone: +91 (phone hidden)

Pay: ₹25,000.00 - ₹28,000.00 per month

Benefits:

- Paid sick time
- Paid time off

Work Location: In person

📌 Senior Finance Sales (Hyderabad)
🏢 Triovest Finance Advisory
📍 Hyderabad