- Make outbound calls to potential customers and follow up with existing customers.
- Handle incoming calls and respond to customer inquiries.
- Explain company products and services to customers.
- Generate leads and maintain customer databases.
- Follow up with interested customers and convert leads into business opportunities.
- Maintain daily call reports and update customer information.
- Coordinate with the sales and marketing team.
- Maintain professional communication and good customer relationships.
Required Skills:
- Minimum 1 year of experience in telecalling or customer service.
- Good communication skills in Odia, Hindi, and English.
- Basic computer knowledge and proficiency in MS Excel.
- Good convincing, negotiation, and follow-up skills.
- Positive attitude and ability to meet targets.
Preferred Candidate:
- Candidate with positive communication and interpersonal skills.
- Should be confident, polite, and customer-focused.
- Should be able to join at the earliest.