02 Nov
|
MYREM Relocation
|
Ahmedabad
02 Nov
MYREM Relocation
Ahmedabad
KEY RESPONSIBILITIES
1. CUSTOMER CONSULTATION & STYLING
Understand customer requirements, preferences, occasion, budget, and personal style.
Recommend suitable outfits, designers, colours, fabrics, and styles.
Provide personalized styling suggestions for weddings, parties, festive occasions, and other events.
Help customers create complete looks, including outfits and accessories.
2. SALES & TARGET ACHIEVEMENT
Achieve individual and team sales targets.
Actively engage customers and convert enquiries into sales.
Promote new collections, designer products, and high-value merchandise.
Drive cross-selling and upselling opportunities.
Maintain strong relationships with existing and VIP customers.
3. PRODUCT KNOWLEDGE
Maintain excellent knowledge of all designers, collections, fabrics, fits, sizes, prices, and product features.
Stay updated on new arrivals and current fashion trends.
Explain product details and designer stories confidently to customers.
Ensure customers receive accurate product information.
4. CUSTOMER EXPERIENCE
Welcome and assist customers professionally.
Provide a personalized and premium shopping experience.
Handle customer queries, feedback, and concerns effectively.
Follow up with customers regarding recent arrivals, appointments, alterations, and pending requirements.
Develop long-term relationships with customers.
5. STORE & PRODUCT PRESENTATION
Ensure merchandise is properly displayed and maintained.
Maintain cleanliness and organization of the sales floor.
Coordinate with the Floor Manager regarding product availability and customer requirements.
Ensure trial rooms and customer areas are maintained to premium standards.
6. CUSTOMER DATABASE & FOLLOW-UP
Maintain customer profiles and purchase history.
Generate repeat business through regular customer follow-ups.
Inform customers about new collections, events, launches, and special appointments.
Maintain strong relationships with VIP and high-value customers.
KEY KPIs
Individual sales achievement
Sales conversion rate
Average bill value
Number of customers handled
Repeat customer sales
Customer follow-up and conversion
Cross-selling / upselling
VIP customer engagement
Product knowledge
Customer satisfaction
New customer acquisition
REQUIRED SKILLS
Strong knowledge and interest in women's fashion
Excellent communication and interpersonal skills
Strong customer-handling and sales skills
Good styling and fashion sense
Knowledge of designer wear and premium fashion
Strong negotiation and convincing skills
Good grooming and professional personality
Ability to understand customer preferences quickly
Target-oriented and self-motivated approach
Basic knowledge of POS and retail systems
PREFERRED EXPERIENCE
Candidates with experience in:
Multi-designer fashion stores
Luxury / premium fashion retail
Designer boutiques
Pay: ₹300,000.00 - ₹600,000.00 per year
Work Location: In person
📌 Fashion Consultant (Ahmedabad)
🏢 MYREM Relocation
📍 Ahmedabad