We are looking for a service-oriented Food & Beverage Captain to supervise daily service operations and deliver warm, attentive dining experiences. The ideal candidate will have robust team leadership skills, sound knowledge of food and beverage service, and a proactive approach to guest satisfaction.

Key Responsibilities

- Supervise restaurant, in-room dining, and banquet service as assigned.
- Conduct shift briefings, allocate duties, and ensure service areas are ready before each operation.
- Welcome guests, understand their preferences, and coordinate attentive and timely service.
- Maintain thorough knowledge of menus, ingredients, preparation methods, and daily specials.
- Communicate dietary requirements and food allergies accurately to the kitchen and follow established procedures.
- Coordinate with the kitchen to ensure correct orders, timely delivery, appropriate presentation,



and buffet replenishment.
- Handle guest concerns professionally and escalate issues when necessary.
- Guide and train service associates on grooming, menu knowledge, service standards, and suggestive selling.
- Monitor table settings, cleanliness, hygiene, and the upkeep of service equipment.
- Ensure accurate order taking, POS entries, billing, and settlement procedures.
- Control breakage, monitor service supplies, and support inventory checks.
- Complete opening and closing checklists, shift handovers, and required reports.
- Follow hotel food safety, workplace safety, and sustainability procedures.

Pay: ₹20,000.00 - ₹24,000.00 per month

Work Location: In person

📌 F&B Captain (Kumily)
🏢 The Fern Residency Thekkady, Series by Marriott
📍 Kumily