Job Summary
EPPM & PS, XRange Consultant
Tower
A2D (EPPM)
Level
L2
Delivery
Offshore
Required Experience
3–7 years
Role Purpose
Provide high-quality AMS support and controlled change delivery for the EPPM & PS, XRange Consultant capability within the A2D (EPPM) tower, ensuring stable operations, timely issue resolution and effective stakeholder collaboration.
Key Responsibilities
- Support EPPM/SAP PS project structures, planning, budgeting, costing, execution and reporting, including XRange solution components.
- Troubleshoot functional/integration issues and support configuration, data reconciliation, testing and enhancements.
- Handle assigned incidents, service requests, defects and minor enhancements; prepare analysis, configuration/code, test evidence and documentation with senior SME support.
- Perform root-cause analysis, problem management and preventive actions for recurring production issues.
- Support unit/SIT/UAT/regression testing, release/transport activities, knowledge transfer and operational documentation.
- Work within ITIL-aligned AMS processes and meet agreed SLA/KPI, quality, security and change-management requirements.
Required Skills & Knowledge
- Solid hands-on expertise in EPPM & PS, XRange Consultant and relevant integration points.
- Strong troubleshooting, functional/technical analysis, production-support and stakeholder-management capabilities.
- Understanding of enterprise application integrations, master/transaction data, authorizations, interfaces and reporting relevant to the role.
- Experience in large, complex SAP/application landscapes and multi-vendor support environments.
Qualifications & Certifications
- Bachelor’s degree in Engineering,
Computer Science, Information Systems, Business/Finance, or related discipline.
- Relevant SAP certification in the applicable module/technology strongly preferred.
- ITIL Foundation or equivalent service-management knowledge is an advantage.
Preferred Experience
- Prior AMS/production support experience with SLA ownership, incident/problem/change management and customer-facing communication.
- Experience in complex industrial, manufacturing, aerospace/defence, regulated or similarly large enterprise environments is an advantage.
Key Responsibilities
EPPM & PS, XRange Consultant
Tower
A2D (EPPM)
Level
L2
Delivery
Offshore
Required Experience
3–7 years
Role Purpose
Provide high-quality AMS support and controlled change delivery for the EPPM & PS, XRange Consultant capability within the A2D (EPPM) tower, ensuring stable operations, timely issue resolution and effective stakeholder collaboration.
Key Responsibilities
- Support EPPM/SAP PS project structures, planning, budgeting, costing, execution and reporting, including XRange solution components.
- Troubleshoot functional/integration issues and support configuration, data reconciliation, testing and enhancements.
- Handle assigned incidents, service requests, defects and minor enhancements; prepare analysis, configuration/code,
test evidence and documentation with senior SME support.
- Perform root-cause analysis, problem management and preventive actions for recurring production issues.
- Support unit/SIT/UAT/regression testing, release/transport activities, knowledge transfer and operational documentation.
- Work within ITIL-aligned AMS processes and meet agreed SLA/KPI, quality, security and change-management requirements.
Required Skills & Knowledge
- Strong hands-on expertise in EPPM & PS, XRange Consultant and relevant integration points.
- Strong troubleshooting, functional/technical analysis, production-support and stakeholder-management capabilities.
- Understanding of enterprise application integrations, master/transaction data, authorizations, interfaces and reporting relevant to the role.
- Experience in large, complex SAP/application landscapes and multi-vendor support environments.
Qualifications & Certifications
- Bachelor’s degree in Engineering, Computer Science, Information Systems, Business/Finance, or related discipline.
- Relevant SAP certification in the applicable module/technology strongly preferred.
- ITIL Foundation or equivalent service-management knowledge is an advantage.
Preferred Experience
- Prior AMS/production support experience with SLA ownership, incident/problem/change management and customer-facing communication.
- Experience in complex industrial, manufacturing, aerospace/defence, regulated or similarly large enterprise environments is an advantage.
Skill Requirements
Must Have Skill
SAP S4HANA Portfolio and Project Management (PPM)
Good to Have Skill
Other Requirements
📌 Technical Lead (India)
🏢 HCLTech
📍 India