02 Nov
|
Learntech Edu Solutions
|
Jayanagar
02 Nov
Learntech Edu Solutions
Jayanagar
Job Description – Senior Academic Counsellor
Company: Learntech Edu Solutions Pvt. Ltd.
Designation: Senior Academic Counsellor
Department: Admissions / Inside Sales
Location: Bangalore
Experience: Minimum 1 Year
Employment Type: Full-Time
Work Location: Learntech Edu Solutions Pvt. Ltd. #80 (Old No.4), 'D' Main, East End, 9th Block Jayanagar, Bangalore 560041
Work Hours: Monday to Friday, 10:00 AM to 6:30 PM, and Saturday, 10:00 AM to 2:30 PM.
Job Summary
We are looking for an experienced and result-oriented Senior Academic Counsellor to guide prospective students and parents in selecting suitable academic programmes, including Undergraduate (UG), Postgraduate (PG), Regular/Offline Programmes and Online Courses. The candidate should have excellent communication, counselling and convincing skills, along with the ability to understand students' academic requirements, recommend suitable programmes and convert prospective student enquiries into successful admissions.
The candidate must be fluent in Kannada, English and Hindi (mandatory), as handling students and parents from diverse linguistic backgrounds is an essential part of this role.
Key Responsibilities
- Handle incoming student enquiries through calls, WhatsApp and other communication channels.
- Understand students' educational backgrounds, interests and career aspirations and recommend suitable courses and programmes.
- Provide detailed information about courses, admission procedures, eligibility criteria, fees and programme perks.
- Conduct effective counselling sessions with students and parents and guide them throughout the admission process.
- Follow up regularly with prospective students and ensure timely communication to improve admission conversions.
- Convert qualified leads into registrations and confirmed admissions by maintaining consistent follow-ups.
- Handle student and parent queries professionally and resolve concerns related to admissions.
- Maintain accurate records of student interactions, follow-ups and admission status in the CRM.
- Coordinate with the admissions and academic teams to ensure a smooth admission process.
- Achieve assigned admission targets and contribute to the overall growth of the admissions department.
- Maintain strong relationships with prospective students and parents through professional and effective communication.
Required Skills & Qualifications
- Minimum 1 year of experience in Academic Counselling, Educational Sales, Inside Sales or Admissions.
- Fluency in Kannada, English and Hindi is mandatory.
- Excellent verbal and written communication skills.
- Strong student counselling, convincing and negotiation abilities.
- Ability to understand student requirements and recommend appropriate academic programmes.
- Good interpersonal skills and the ability to build trust with students and parents.
- Target-oriented approach with the ability to achieve admission and conversion targets.
- Basic computer knowledge and proficiency in MS Office.
- Experience working with CRM tools and lead management systems will be an added advantage.
What We Expect
A proactive and responsible professional who can independently handle student counselling, manage admission enquiries, build relationships with students and parents, and contribute to achieving the organisation's admission goals.
Pay: ₹25,000.00 - ₹50,000.00 per month
Ability to commute/relocate:
- Jayanagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Academic counselling: 1 year (Required)
Work Location: In person
📌 Senior Academic Counsellor (Jayanagar)
🏢 Learntech Edu Solutions
📍 Jayanagar