Job Description
1. Monitor the day-to-day operations of all residential sites from the back office.
2. Track site performance, staffing, attendance, and manpower deployment with support from the Operations Managers (OMs).
3. Monitor facility management activities including housekeeping, security, technical, and horticulture services.
4. Schedule and conduct **monthly back-office review meetings with the Operations Team** to review site performance and operational progress.
5. Ensure Operations Managers submit **monthly operational metrics/KPIs** within the defined timeline.
6. Review the submitted monthly metrics against assigned targets and ensure the Operations Team is achieving the required performance levels.
7. Identify performance gaps, prepare corrective action plans, and follow up with the respective Operations Managers until closure.
8. Coordinate with Facility Managers and Site Teams to ensure smooth and productive operations.
9. Track client complaints, escalations, and ensure timely closure.
10. Monitor statutory compliance, SOP adherence, and service quality across all sites.
11. Analyse operational reports and identify areas requiring improvement or corrective action.
12. Coordinate with HR, Finance, Procurement, and Operations teams for site requirements.
13. Prepare and provide **monthly management reports** covering operational performance,
KPI achievement, major issues, corrective actions, and overall site status.
14. Escalate critical operational issues and target deviations to management with recommended action plans.
? URGENT HIRING – FACILITY EXECUTIVE
Company: GoIntegra Facility Management Private Limited
Job Location: Guindy, Chennai
Required Skills & Eligibility:
- Minimum 3+ years of experience in the Facility Management (FM) industry is mandatory.
- Any educational qualification is acceptable.
- Good English communication skills.
- Knowledge of day-to-day facility operations.
- Experience in handling both Technical and Soft Services is preferred.
Salary: Based on experience and performance.
Interested Candidates:
? Contact: (phone hidden)
? Email:
Interested candidates can share their updated resumes. Employee referrals are also welcome.