- Jewels & Software Management: Oversee and support specialized ERP/EMR/ Jewels platforms used for jewellery tracking, billing, and accounting.
- Master Data & Inventory Control: Maintain item master data, track precious metal and gem weight/purity entries, and assist in daily/monthly stock reconciliation (gold and diamond loss/wastage tracking).
- MIS & Reporting: Generate daily, weekly, and monthly MIS reports for production, PPC, sales, and diamond departments using query and reporting tools (SQL, VB, Crystal Reports).
- Data Security & Backups: Handle routine database backups, server health, and IT security protocols.
- User Support & Troubleshooting: Resolve system glitches, point-of-sale (POS) software issues, and provide technical assistance to floor and office staff.
- Able to handle all operations.