Workshop and Floor Management

- Manage and supervise the complete service workshop.
- Allocate daily service jobs to technicians.
- Distribute work based on technicians' skills and workload.
- Monitor the movement of vehicles from job opening to delivery.
- Ensure smooth workflow and avoid unnecessary delays.
- Maintain discipline and cleanliness on the service floor.

2. Technician Supervision

- Monitor the daily activities of all technicians.
- Ensure technicians complete assigned jobs within the promised time.
- Guide technicians in diagnosing complicated vehicle problems.
- Support technicians in resolving technical issues.
- Check technician productivity and work efficiency.
- Ensure proper use of tools and workshop equipment.

3. Vehicle Inspection and Quality Control

- Ensure proper inspection of every vehicle before servicing.
- Monitor servicing and repair quality.
- Verify that all customer complaints have been attended to.
- Conduct final quality checks before vehicle delivery.
- Ensure road tests are conducted whenever required.
- Prevent repeat complaints and incomplete repairs.

4. Service Job Monitoring

- Check all job cards received from service advisors.
- Monitor pending, ongoing, and completed service jobs.
- Prioritize urgent and promised-time deliveries.
- Coordinate with the spare parts department for required parts.
- Ensure vehicles are delivered within the committed time.
- Follow up on delayed and pending repair jobs.

5. Customer Complaint Management





- Handle major and technical customer complaints.
- Coordinate with service advisors to understand customer concerns.
- Ensure proper diagnosis and resolution of complaints.
- Explain technical problems and repair requirements to customers when necessary.
- Handle repeat complaints and customer escalations.
- Maintain customer satisfaction.

6. Spare Parts Coordination

- Coordinate with the spare parts department.
- Ensure the availability of necessary spare parts.
- Monitor parts shortages that may delay vehicle delivery.
- Ensure technicians use the correct spare parts.
- Avoid unnecessary wastage of spare parts and consumables.

7. Daily Reporting and Performance Monitoring

- Monitor the number of vehicles received and serviced.
- Track completed and pending service jobs.
- Monitor technician productivity.
- Check vehicle delivery performance.
- Monitor repeat repairs and customer complaints.
- Submit daily workshop performance reports to the Service Manager.

8. Safety and Workshop Discipline

- Ensure technicians follow workshop safety procedures.
- Maintain proper use of tools and equipment.
- Ensure proper handling of customer vehicles.
- Maintain workshop cleanliness and organization.
- Ensure technicians follow TVS service standards.

Pay: ₹20,000.00 - ₹22,000.00 per month

Advantages:

- Flexible schedule
- Paid time off
- Provident Fund

Work Location: In person

📌 floor incharge (Koni)
🏢 Yuva Motors
📍 Koni