To generate customer leads through outbound and inbound calls, explain vehicle features, follow up with prospective customers and convert enquiries into showroom visits and sales.
Roles & Responsibilities
- Make daily outbound calls to prospective customers.
- Explain vehicle models, specifications, features, mileage and pricing.
- Promote new vehicle offers, finance schemes and exchange offers.
- Understand customer requirements and suggest suitable vehicles.
- Follow up with interested customers regularly.
- Generate qualified leads and schedule showroom visits.
- Arrange test rides for interested customers.
- Maintain customer information and follow-up records.
- Coordinate with showroom sales executives.
- Achieve daily, weekly and monthly sales targets.
Required Skills
- Excellent Tamil communication skills.
- Basic English communication.
- Good telephone etiquette and convincing skills.
- Customer relationship management.
- Basic computer knowledge.
- Positive attitude and target-oriented mindset.
Qualification & Experience
- Minimum 12th Pass / Any Degree.
- Freshers and experienced candidates can apply.
- Automobile sales or telecalling experience preferred.
Key Performance Indicators
- Number of calls made daily.
- Number of qualified leads generated.
- Customer follow-ups completed.
- Showroom visits and test rides arranged.
- Sales conversions and monthly target achievement.
Reporting
Reports directly to the Sales Manager.
Main Objective: Generate potential customer enquiries, build customer relationships and increase vehicle sales through effective telephone communication.