Key Responsibilities

1. Client Servicing & Relationship Management

- Act as the primary point of contact for clients and ensure timely communication.
- Understand client requirements and coordinate with internal teams for necessary follow-ups.
- Maintain strong client relationships through regular updates and professional interactions.
- Address client queries, concerns and feedback promptly.
- Ensure a smooth and positive client experience throughout the project lifecycle.

2. Business Coordination & Follow-ups

- Coordinate with the management and internal teams on ongoing business activities.
- Manage client meetings, appointments and follow-ups.
- Track prospective clients, enquiries and business leads.
- Ensure timely follow-ups on proposals, presentations and pending client decisions.
- Maintain records of client interactions, meetings and business opportunities.

3. Internal Team Coordination

- Coordinate between clients, architects, interior designers and site execution teams.
- Ensure effective communication and timely exchange of information.
- Follow up on project updates, deliverables and pending requirements.
- Assist management in ensuring smooth day-to-day business operations.

4. Documentation & Reporting





- Maintain client databases, enquiry records and project-related communication.
- Prepare meeting notes, follow-up trackers and periodic reports.
- Assist in preparing proposals, presentations and other client-related documents.

Desired Candidate Profile

- Excellent verbal and written communication skills.
- Strong interpersonal and client-handling abilities.
- Well-organised, proactive and detail-oriented.
- Ability to multitask and manage multiple client interactions.
- Good follow-up, coordination and time-management skills.
- Professional attitude with a strong sense of ownership and responsibility.
- Proficiency in MS Office, Excel and PowerPoint.

Experience & Requirements

- Prior experience in business coordination, client servicing, front-end operations or a similar role.
- Experience in an architecture, interior design, real estate or luxury lifestyle industry will be an added advantage.
- Must be based in Mumbai.
- Immediate joiners preferred.

Pay: ₹30,000.00 - ₹50,000.00 per month

Perks:

- Flexible schedule
- Paid time off

Work Location: In person

📌 Business Coordinator (Ghatkopar)
🏢 The Ashleys
📍 Ghatkopar