Job Summary
Experience: - 4 to 6++ years of exp in MF Support
Key Responsibilities
Experience: - 4 to 6++ years of exp in MF Support
Skill Requirements
- Coding experience in one or more of the following: COBOL, JCL, EZYTRIEVE , REXX
- Experience with algorithms, data structures, scripting, pipeline management, and software design.
- Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.
- Experience in a SRE role or related field.
- Hands on Experience in Supporting the Mainframe and Microfocus based Applications.
- Experience troubleshooting issues in large complex infrastructure.
- Basic Knowledge/Understanding of working of IBM MQ.
- Experience in Monitoring tools such as Splunk, Dynatrace.
- Positive with writing complex SQL Queries and knowledge of Oracle, DB2, Postgres Databases.
- Working knowledge of Schedulers like OPC and TWS, version Control tool - Endeavor and BitBucket
- Basic knowledge or Experience with Java, J2EE, WebServices (SOAP/REST), Spring/Spring Boot is a plus.
- Experience in production support environments and ITIL processes.
- Understanding of:
- - Client-server relationships
- Network concepts (Layer 1 to Layer 3)
- Stack trace analysis (TCP dumps, heap dumps, CPU/memory analysis, thread dumps).
- Load balancers and application firewalls.
- Operating System navigation.
- Logging and monitoring methods, standards, and tools.
- High availability and business continuity planning
- Caching concepts
- Configuration management
Great to have:
- Hands-on experience in supporting applications on Linux Platform.
- Knowledge of emerging technologies, various platforms, tools and products and their respective applications.
- Awareness of security implementations, certificate management lifecycle, mutual TLS, SSL handshake, SSH keys, symmetric and asymmetric encryptions
Must Have Skill
DynaTrace,Endevor,Job Control Language (JCL),REXX,Splunk,COBOL
Good to Have Skill
Other Requirements
📌 Support Lead (India)
🏢 HCLTech
📍 India