JOB DESCRIPTIONFront Office Executive – HotelJob Summary

We are looking for a professional, friendly, and customer-oriented Front Office Executive to manage hotel reception operations, guest check-ins and check-outs, reservations, and guest services. Candidates with prior hotel experience and excellent communication skills are preferred.

Key Responsibilities

- Welcome guests and provide a warm, professional reception experience.
- Handle guest check-in and check-out procedures efficiently.
- Manage room reservations, bookings, cancellations, and inquiries.
- Answer telephone calls, emails, and guest requests promptly.
- Maintain guest registration records, bills, invoices, and payment details.
- Coordinate with housekeeping, room service, and other hotel departments.
- Handle guest complaints and resolve issues professionally.
- Provide information about hotel facilities, services, and room tariffs.




- Maintain accurate records and prepare daily reports.
- Ensure the front desk and reception area remain neat and organized.

Candidate Requirements

- Prior experience in a hotel front office or reception role is preferred.
- Good verbal and written communication skills.
- Basic computer knowledge and familiarity with hotel management software (PMS).
- Skilled appearance, pleasant personality, and customer-service skills.
- Ability to handle guests politely and manage multiple tasks efficiently.
- Flexibility to work in shifts, including weekends and holidays.

Preferred Experience

1–3 years of experience in hotel front office operations.

Job Location

Koyambedu , chennai

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

- Food provided

Work Location: In person

📌 Front Office Executive – Hotel Experience Required (Koyambedu)
🏢 Ratna Convention Center
📍 Koyambedu