1. Job Description: Customer Advisor

Position Title: Customer Advisor

Experience: 0 – 2 Years

Work Timings: 9:30 AM to 7:00 PM

Working Days: Monday to Saturday

Remuneration: Best in Industry

Licensing Requirement: Valid Four-Wheeler (4W) Driving License Mandatory

Key Responsibilities:

* Customer Engagement & Sales Consultation: Greet walk-in clients, understand their automotive requirements, provide detailed vehicle consultations, and guide them through suitable models and options.

* Vehicle Demonstrations & Doorstep Test Drives: Conduct comprehensive product walkarounds, explain key vehicle features, technology, and safety specifications, and coordinate both showroom and doorstep test drives for prospective buyers.

* Lead Conversion & Pipeline Management: Follow up on customer leads, maintain accurate records in the CRM software, manage sales pipeline updates, and convert inquiries into confirmed vehicle bookings.

* Financial & Exchange Guidance: Assist clients with initial price estimations, finance options, insurance packages, and facilitate vehicle exchange evaluations in coordination with evaluators.

* Delivery & Customer Relationship Management: Manage the end-to-end delivery process, deliver a smooth handover experience,



and conduct post-delivery follow-up calls to ensure client satisfaction.

* Market Knowledge: Stay up to date with competitive market trends, new vehicle launches, promotional schemes, and sales offers.

Qualifications & Requirements:

* Education: Graduate (Bachelor’s degree in any stream) or Diploma in Business Administration, Marketing, or related fields.

* Experience: 0 to 2 years of experience in customer service, retail sales, or automotive sales (Enthusiastic freshers with strong communication skills are welcome).

* Mandatory Skill: Must possess a valid, active Four-Wheeler Driving License.

* Skills:

* Solid verbal communication, active listening, and relationship-building skills.

* Customer-focused approach with persuasive negotiation skills.

* Basic knowledge of vehicles, automotive features, and technology.

* Proficient in using mobile apps, basic computers, and CRM tools.

Pay: ₹10,000.00 - ₹33,000.00 per month

Benefits:

- Flexible schedule
- Paid sick time

License/Certification:

- Driving Licence (Required)

Willingness to travel:

- 25% (Required)

Work Location: In person

📌 Customer Advisor (Tirupati)
🏢 vijayabharathi automobiles
📍 Tirupati