To ensure the cleanliness, hygiene, and overall maintenance of the cinema premises by effectively managing housekeeping staff and maintaining high standards of cleanliness and customer satisfaction.
Key Responsibilities
1. Team Management
* Supervise and manage housekeeping staff, including housekeeping attendants.
* Allocate daily duties and responsibilities as per operational requirements.
* Monitor staff attendance, grooming, punctuality, and discipline.
* Prepare duty rosters and ensure adequate manpower deployment.
2. Housekeeping Operations
* Ensure cleanliness of auditoriums, lobby, washrooms, food courts, and other common areas.
* Conduct regular inspections to maintain hygiene and cleanliness standards.
* Ensure timely cleaning before, during, and after movie shows.
* Monitor cleaning schedules and ensure proper execution.
3. Inventory & Material Management
* Maintain housekeeping stock and cleaning materials.
* Ensure optimum utilisation of cleaning chemicals and equipment.
* Maintain proper records of material consumption and stock requirements.
4. Health, Safety & Compliance
* Ensure adherence to hygiene, safety, and housekeeping SOPs.
* Ensure proper handling and storage of cleaning chemicals.
* Maintain housekeeping checklists and inspection records.
* Ensure compliance with company policies and operational standards.
5. Coordination & Reporting
* Coordinate with the Operations Manager for daily housekeeping requirements.
* Address customer complaints related to cleanliness.
* Report maintenance issues and operational challenges.
* Share daily housekeeping updates and reports with management.
Required Skills
* Positive leadership and team management skills.
* Strong communication and coordination abilities.
* Knowledge of housekeeping chemicals and cleaning equipment.
* Problem-solving and decision-making skills.
* Ability to manage manpower effectively.
* Attention to detail and hygiene standards.
Qualification & Experience
* Qualification: Graduate.
* Experience: 1–3 years of experience in housekeeping supervision.
* Experience in malls, hotels, cinemas, or hospitality operations will be preferred.