Job Summary

Provide and support Corporate Audio Visual Standard Solutions to enable effective communication across Qualcomm’s business units.
Align AV solution standards and practices to ensure high system performance and consistency, delivering optimal AV experiences.
Deliver executive-level customer service with urgency, diplomacy, and robust verbal communication skills.
Must be self-sufficient with excellent time management and the ability to provide detailed issue explanations.
Resposible for day to day operation support.
Responsive to local office and IT management needs.
Expert in root cause analysis, troubleshooting/triage, support, and end-user training on Microsoft Teams Room and associated AV systems.
Knowledge of Microsoft Teams, Crestron, Extron, Biamp, MTR products (Logitech), other AV proucts and experience with graphical user interfaces, AV hardware/software.
Familiarity with audio/video signal test generators, laser levels, SPL meters, and RTA equipment.
Experience with AutoCAD, Floor drawing reading, understanding AV BOQ is a plus.
Support & Mange end to end managed AV systems, live streaming events, and production setups

Key Responsibilities

Provide and support Corporate Audio Visual Standard Solutions to enable effective communication across Qualcomm’s business units.
Align AV solution standards and practices to ensure high system performance and consistency, delivering optimal AV experiences.
Deliver executive-level customer service with urgency, diplomacy, and strong verbal communication skills.
Must be self-sufficient with excellent time management and the ability to provide detailed issue explanations.
Resposible for day to day operation support.
Responsive to local office and IT management needs.
Expert in root cause analysis,



troubleshooting/triage, support, and end-user training on Microsoft Teams Room and associated AV systems.
Knowledge of Microsoft Teams, Crestron, Extron, Biamp, MTR products (Logitech), other AV proucts and experience with graphical user interfaces, AV hardware/software.
Familiarity with audio/video signal test generators, laser levels, SPL meters, and RTA equipment.
Experience with AutoCAD, Floor drawing reading, understanding AV BOQ is a plus.
Support & Mange end to end managed AV systems, live streaming events, and production setups

Skill Requirements

Provide and support Corporate Audio Visual Standard Solutions to enable effective communication across Qualcomm’s business units.
Align AV solution standards and practices to ensure high system performance and consistency, delivering optimal AV experiences.
Deliver executive-level customer service with urgency, diplomacy, and strong verbal communication skills.
Must be self-sufficient with excellent time management and the ability to provide detailed issue explanations.
Resposible for day to day operation support.
Responsive to local office and IT management needs.
Expert in root cause analysis, troubleshooting/triage, support, and end-user training on Microsoft Teams Room and associated AV systems.
Knowledge of Microsoft Teams, Crestron, Extron, Biamp, MTR products (Logitech), other AV proucts and experience with graphical user interfaces, AV hardware/software.
Familiarity with audio/video signal test generators, laser levels, SPL meters, and RTA equipment.
Experience with AutoCAD, Floor drawing reading, understanding AV BOQ is a plus.
Support & Mange end to end managed AV systems, live streaming events, and production setups

Must Have Skill

Audio Video Products,AutoCAD

Good to Have Skill

Other Requirements

📌 Technical Lead (India)
🏢 HCLTech
📍 India