- Coordinate daily with the Front & Back of the House for smooth operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to Guest complaints
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to improve effisency
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
Requirements and skills:
- Proven work experience as a Restaurant Manager, Hospitality Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage (F&B;) knowledge, with ability to remember and recall ingredients and dishes to inform Guest and wait staff
- Familiarity with restaurant management software
- Strong leadership, motivational and people skills
- Acute financial management skills
- BSc degree in hospitality management will be an added advantage
Perks
Accommodation
On duty Meals
Uniform
PF & ESIC
Pay: ₹40,000.00 - ₹50,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Solim, Goa: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Guest services: 3 years (Required)
Language:
- English (Preferred)
Location:
- Solim, Goa (Required)
Work Location: In person
📌 Restaurant Manager (Siolim)
🏢 The TEN
📍 Siolim
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