Salary - 16500 to 27000 Take home & incentives up to 50K
Job Description:
- Handle customer queries and provide support regarding Airtel services.
- Assist customers with new connections, recharges, plan upgrades and service requests.
- Explain Airtel products, offers and available plans to customers.
- Resolve customer complaints and ensure customer satisfaction.
- Follow up with customers for pending requests and service issues.
- Promote additional Airtel services and generate sales opportunities.
- Maintain customer records and update daily activity reports.
- Achieve customer service and sales targets.
Eligibility Criteria:
- Qualification: 12th / Diploma / Any Degree.
- Freshers and experienced candidates can apply.
- Age:
18–30 years (as per company requirements).
- Good verbal communication skills.
- Basic computer knowledge.
- Willingness to work in a customer-facing environment.
Required Skills:
- Positive communication and interpersonal skills.
- Customer handling and relationship management.
- Problem-solving and complaint resolution.
- Basic MS Office and computer knowledge.
- Ability to explain plans, offers and services.
- Convincing and upselling skills.
- Patience, positive attitude and target-oriented approach.
Pay: ₹16,500.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Life insurance
- Provident Fund
Work Location: In person
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