- Communicate with customers through phone calls, emails, and messages.
- Build and maintain positive relationships with existing customers.
- Handle customer inquiries, complaints, and feedback professionally.
- Provide accurate information about company products and services.
- Follow up with customers to ensure satisfaction.
- Maintain customer records and update information in the company database.
- Support the sales team in generating leads and retaining customers.
- Resolve customer issues within the required time.
- Achieve customer service and relationship management targets.