We are looking for a Customer Relationship Executive (CRE) to handle customer calls, follow up on vehicle servicing and appointments, and ensure customer satisfaction.
Key Responsibilities:
- Handle incoming and outgoing customer calls.
- Follow up with customers regarding vehicle servicing and appointments.
- Address customer queries and complaints professionally.
- Collect customer feedback and maintain customer records.
- Coordinate with sales and service departments.
- Ensure timely follow-ups and a positive customer experience.
Qualifications & Skills:
- Any bachelor's degree.
- Freshers and experienced candidates can apply.
- Automobile industry experience is preferred.
- Good communication and customer-handling skills.
- Basic MS Office and computer knowledge.
- Good follow-up and coordination skills.
Job Type: Full time
Apply Now: Interested candidates can apply with their updated resume.