• Make calls to students and prospective students to provide information and maintain regular engagement.
• Follow up with students regarding enquiries, registrations, admissions, programs, events, and other engagement activities.
• Capture student feedback, concerns, suggestions, and overall experience through calls and other communication channels.
• Maintain and regularly update student databases, interaction records, follow-up status, and other MIS details.
• Prepare and share daily, weekly, and monthly MIS reports on calls, follow-ups, feedback, registrations, and conversions.
• Coordinate with internal teams to address student queries, resolve concerns, and ensure timely follow-up and closure. Requirements
· 12th/Graduate in any discipline.
· Basic computer proficiency with good knowledge of MS Excel, MS Word, and Google Sheets.
· Very Good typing speed with high accuracy and data uploading on portals
· Positive communication and coordination abilities.
· Ability to work within timelines and manage multiple tasks efficiently.
📌 MIS Executive (Delhi)
🏢 Niit Foundation
📍 Delhi
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