Training Delivery
• Deliver retail training in accordance with the approved curriculum and session plans.
• Train learners in retail operations, customer service, sales techniques, product presentation, visual merchandising, inventory management, billing and point-of-sale operations.
• Develop learners’ communication, workplace etiquette, digital literacy and employability skills.
• Use role plays, case studies, demonstrations, group activities and practical exercises to make sessions engaging and job-relevant.
• Provide additional academic support to learners who require assistance. Learner Management
• Maintain a safe, inclusive and participative learning setting.
• Monitor learner attendance, punctuality, participation and performance.
• Counsel and motivate learners to improve retention and course completion.
• Identify learning gaps and prepare appropriate remedial interventions.
• Promote professional behavior, discipline and readiness for the workplace. Assessment and Documentation
• Conduct diagnostic, formative and final assessments as prescribed.
• Evaluate practical assignments, role plays and learner projects.
• Maintain accurate attendance, assessment, session-delivery and learner-progress records.




• Prepare and submit reports within defined timelines.
• Maintain supporting evidence and documentation required for program reviews and audits. Placement Support
• Prepare learners for interviews, group discussions and workplace interactions.
• Conduct mock interviews and provide individual feedback.
• Coordinate with the placement team to assess learners’ job readiness.
• Share accurate learner profiles, assessment results and placement recommendations.
• Engage with employers, retail stores and industry representatives when required.
• Follow up with placed learners and support their workplace retention. Curriculum and Quality
• Provide feedback on the relevance and effectiveness of training content.
• Stay informed about retail-sector trends, technologies and employer expectations.
• Participate in trainer-development programs, reviews and standardization exercises.
• Ensure compliance with NIIT Foundation’s training standards, safeguarding requirements and organizational policies.
• Maintain training equipment, learning resources and classroom infrastructure responsibly.

📌 Retail Trainer (Bengaluru)
🏢 Niit Foundation
📍 Bengaluru