Company Description Altum Credo Home Finance Private Limited is a home finance company registered with the National Housing Bank, focusing on customers in low and medium income segments. The company’s core mission is to provide accessible home finance solutions, particularly for first-time homebuyers. Altum Credo targets largely untapped, unserved, and under-served segments where urban housing shortages persist. With a strong presence in semi-urban and rural areas of India, the organization is committed to expanding financial inclusion and supporting sustainable home ownership. Role Description The Relationship Manager / Senior Relationship Manager is a full-time, on-site role based in Lucknow. This position is responsible for identifying and acquiring new home loan customers in targeted semi-urban and urban markets, with a focus on low and medium income segments. The role involves building and maintaining strong relationships with customers, explaining home finance products, assessing eligibility, and guiding applicants through the end-to-end loan process. Daily activities include conducting field visits, liaising with local connectors and partners, collecting and verifying documentation, coordinating with credit and operations teams, and ensuring timely disbursals. The Relationship Manager / Senior Relationship Manager also monitors the loan portfolio, supports collections when required,



and provides high-quality service to promote customer retention and referrals. Qualifications
• Strong relationship management and customer service skills, with the ability to build trust and rapport across diverse communities.
• Sales and business development capabilities, including prospecting, lead generation, field outreach, and achieving defined targets.
• Basic financial understanding and analytical skills to assess customer profiles, interpret income documents, and support credit evaluations.
• Effective communication and negotiation skills, with clear spoken and written English and local language proficiency.
• Good organizational and time management skills to handle multiple customer cases, documentation, and follow-ups efficiently.
• Comfort with on-site fieldwork, local travel, and working in semi-urban and urban environments.
• Proficiency in using standard office software and digital tools for data entry, reporting, and customer tracking.
• Prior experience in home finance, housing loans, microfinance, or retail lending is an advantage.
• Graduate degree in any discipline; a degree in finance, commerce, business, or a related field is preferred.
• Integrity, accountability, and a robust commitment to financial inclusion and responsible lending practices.

📌 Relationship Manager (Lucknow)
🏢 Altum Credo Home Finance Private
📍 Lucknow