Role: KEY ACCOUNT MANAGER
- E-COMMERCE Job Purpose Drive profitable growth across assigned e-commerce accounts by managing marketplace relationships, maximizing product visibility, ensuring superior availability, executing performance marketing initiatives, and delivering revenue and margin targets through data-driven account management. Key Deliverables 1. Business Growth & Account Management
• Deliver marketplace revenue, GMV, margin and market share targets.
• Develop and execute Joint Business Plans (JBPs) with key online platforms.
• Drive category growth through assortment expansion and promotional planning.
• Identify current business opportunities within assigned marketplaces. 2. Marketplace Sales Execution
• Plan and execute sales campaigns across Amazon, Flipkart, Reliance Digital, Croma, Tata Neu and other strategic marketplaces.
• Monitor daily sales performance and initiate corrective actions.
• Ensure achievement of monthly, quarterly and annual sales targets. 3. Performance Marketing
• Execute marketplace advertising campaigns.
• Optimize sponsored ads, keyword campaigns and product visibility.
• Monitor campaign ROI, ROAS, conversion rates and customer acquisition metrics. 4. Analytics & Market Intelligence
• Analyze traffic, conversion, repeat purchase and competitor performance.
• Monitor pricing trends, assortment gaps and share of search.
• Generate actionable insights to improve sales performance. 5.



Inventory & Supply Chain Management
• Maintain optimum inventory levels across platforms.
• Ensure high fill rates and minimize stock-outs.
• Work closely with demand planning and supply chain teams to improve product availability. 6. Platform Stock Management
• Forecast account-level demand.
• Track sell-through and replenishment cycles.
• Improve inventory productivity and reduce aging stock. 7. Content & Catalogue Management
• Ensure product listings are accurate, complete and optimized.
• Improve product discoverability through enhanced content.
• Monitor ratings, reviews and customer feedback. 8. Order Fulfilment & Customer Experience
• Monitor order fulfilment KPIs.
• Ensure adherence to platform SLAs.
• Support resolution of customer grievances and operational escalations. 9. Pricing & Profitability Management
• Monitor marketplace pricing compliance.
• Support promotional pricing decisions.
• Track profitability by platform, category and SKU. Functional Skills
• Data Analytics
• Market Intelligence
• Performance Marketing
• Financial Acumen
• Inventory & Supply Chain Management
• Platform Stock Management
• Marketplace Advertising
• ROI Optimization
• D2C Planning & Execution
• Content Management
• Pricing & Promotion Management
• Catalog Analytics

📌 KEY ACCOUNT MANAGER (India)
🏢 Bajaj Electricals
📍 India