02 Nov
|
Superfan NG
|
India
Company Description Superfan.ng is an edtech learning platform dedicated to African languages and cultures, designed for learners across the continent and the diaspora. The platform uses a gamified, quiz-first experience to help users build deep knowledge of African proverbs, traditions, rites of passage, festivals, folklore, and customs. Superfan.ng focuses on making cultural learning engaging, interactive, and accessible through mobile-first digital experiences. As a growing company, Superfan.ng values creativity, cultural curiosity, and inclusive storytelling in all aspects of its product and content. Role Description This is a full-time, remote User Experience Writer role. The User Experience Writer will craft clear, intuitive, and culturally sensitive in-app copy for flows, quizzes, prompts, error messages, and onboarding experiences. Day-to-day work includes collaborating with product managers, designers, and engineers to define content goals, refine interaction copy, and ensure consistent tone and voice across the platform. The role involves conducting or leveraging UX research to understand user needs, testing different content approaches, and iterating on copy based on feedback and data.
The User Experience Writer will also contribute to content guidelines, documentation, and naming conventions that support a cohesive user experience. Qualifications
• Candidates should possess robust User Experience Writing and Writing skills for digital products and interfaces.
• Candidates should possess Technical Writing skills for clear documentation and in-app guidance.
• Candidates should possess UX Research skills to understand user behavior, needs, and content effectiveness.
• Candidates should possess Content Strategy skills to plan, structure, and maintain consistent product content.
• Strong command of English with excellent grammar, attention to detail, and the ability to write concisely and inclusively.
• Experience collaborating with cross-functional product teams in a remote environment.
• Familiarity or interest in African languages, cultures, and diaspora experiences is highly beneficial.
• Bachelor’s degree in a relevant field (e.g., Communications, Linguistics, Human-Computer Interaction) or equivalent practical experience.
📌 User Experience Writer (India)
🏢 Superfan NG
📍 India