02 Nov
|
Iconic Fashion India
|
Jaipur
02 Nov
Iconic Fashion India
Jaipur
Brand Name: ICONIC EBO Role Description The Retail Store Manager is a full-time, on-site role based in Jaipur, responsible for leading day-to-day store operations and delivering a premium customer experience. This role oversees staff scheduling, performance, and coaching, ensuring that all team members adhere to brand standards and service protocols. The manager monitors sales performance, drives store targets, manages merchandising and visual displays, and ensures stock availability and accuracy. They are accountable for implementing retail loss prevention measures, maintaining store hygiene and safety, and handling escalated customer concerns with professionalism. The role also involves reporting on key metrics, coordinating with regional and head office teams, and supporting local marketing or promotional activities as required. Qualifications
• Solid customer-focused skills, including Customer Satisfaction and Customer Service, with the ability to build lasting relationships and handle escalations.
• Effective Communication skills to guide store teams,
interact with customers, and collaborate with cross-functional stakeholders.
• Proven Store Management experience, including overseeing daily operations, managing staff, and achieving sales and performance targets.
• Knowledge of Retail Loss Prevention practices to safeguard inventory, reduce shrinkage, and ensure compliance with store policies.
• Experience in fashion or lifestyle retail, with an understanding of premium brand positioning and visual merchandising.
• Ability to lead and motivate diverse teams, make data-driven decisions, and work in a fast-paced, target-driven environment.
• Comfort with basic retail systems and POS tools; familiarity with omni-channel or e-commerce integration is an advantage.
• Preferred qualification: diploma or degree in retail management, business, or a related field, or equivalent relevant experience.
📌 Retail Store Manager (Jaipur)
🏢 Iconic Fashion India
📍 Jaipur