Talent Acquisition Build products and experiences that simplify finance for a billion people.

Location:
Bangalore About Navi At Navi, our mission is to simplify finance for a billion people, through technology-first products built at scale. Founded in 2018 by Sachin Bansal and Ankit Agarwal, Navi has grown rapidly across Loans, UPI, Insurance, Mutual Funds and Digital Gold – building products designed around speed, simplicity and customer experience. Today, millions of customers use Navi for experiences like instant personal loans, fully digital home loan sanctions within minutes, low-cost mutual funds, instant credit lines in minutes and one of India’s fastest-growing UPI platforms. What makes Navi different is the way we build. We move fast, solve real customer problems and give people the ownership to create meaningful impact early in their journey. Why Explore a Career at Navi? Where Ownership Creates Real Impact At Navi, ownership starts early. People here are trusted to solve problems, make decisions and drive outcomes that directly shape the products and experiences used by millions of customers every day. Where Careers Accelerate Growth at Navi is driven by impact, not tenure. We strongly believe in promoting from within and creating opportunities for people to take on larger responsibilities as they grow. If you consistently raise the bar, you’ll find the space to grow quickly here. Where Great Talent Builds Together We take pride in building high talent-density teams where ambitious people learn from one another every day. Working on high-scale business and technology problems creates steep learning curves, fast execution cycles and opportunities to make visible impact throughout your journey. About the Team The Human Resources and People Strategy team at Navi manages the entire employee lifecycle, from talent acquisition and HR operations to employee engagement and development. The team partners closely with business leaders to attract, develop, and retain talent, enabling Navi to scale its businesses while building a high-performance organization.

About the Role
We’re looking for a dynamic and experienced Manager / Senior Manager of Talent Acquisition to lead hiring for Navi’s Strategy & Business Operations (SBO) business. The role will oversee a diverse hiring portfolio spanning high-volume bulk hiring, frontline operations across Customer Experience, Collections, Claims, and other business functions, as well as corporate hiring requirements. You will lead a team of 8–10 recruiters, partnering closely with business stakeholders to translate workforce requirements into effective hiring plans. The role will play a critical part in enabling business growth through scalable recruitment strategies, strong execution,



and a relentless focus on hiring speed and quality. You will also support hiring for specialised business requirements, including Control Tower operations and hospital partnerships within Claims. What You’ll Own
• Develop and execute hiring strategies: Build and implement talent acquisition plans aligned with SBO’s business priorities, workforce requirements, and growth plans.
• Lead and manage the recruitment team: Manage, mentor, and develop a team of 8–10 recruiters, driving accountability, productivity, and consistent hiring outcomes.
• Drive bulk and frontline hiring: Oversee high-volume recruitment across Customer Experience, Collections, Claims, and other frontline operations, ensuring hiring capacity keeps pace with business demand.
• Partner with business stakeholders: Work closely with business leaders and hiring managers to understand workforce plans, anticipate hiring needs, and develop effective recruitment strategies.
• Support specialised and corporate hiring: Drive hiring for Control Tower, hospital partnerships within Claims, and other corporate roles as required by the business.
• Drive hiring speed and quality: Establish clear hiring plans, monitor recruitment funnel performance, identify bottlenecks, and take corrective action to meet hiring targets without compromising on talent quality.
• Build scalable recruitment processes: Design and improve sourcing strategies, assessment processes, recruiter workflows, and operating mechanisms to support high-volume and diverse hiring mandates.
• Leverage data and analytics: Track hiring performance through relevant metrics such as hiring plan attainment, time-to-hire, funnel conversion, recruiter productivity, offer acceptance, and quality of hire; use insights to drive continuous improvement.
• Ensure a positive candidate

experience:
Maintain efficient and consistent recruitment processes, particularly across high-volume hiring, while safeguarding candidate experience and employer brand.
• Optimise sourcing channels and recruitment costs: Build effective talent pipelines and channel strategies, including recruitment partners where required, to maximise hiring efficiency and cost effectiveness.
• Continuously improve hiring effectiveness: Stay abreast of talent market trends, identify opportunities to improve recruitment outcomes,



and strengthen the overall talent acquisition operating model. What Makes You a Great Fit
• Minimum 6 years of overall experience in talent acquisition, including hands-on experience in frontline hiring.
• Proven track record of leading and managing recruitment teams, with accountability for hiring delivery and recruiter performance.
• Strong experience in developing and executing recruitment strategies aligned with business plans and workforce requirements.
• Experience managing diverse hiring mandates across operational roles, with exposure to corporate hiring being an advantage.
• Strong understanding of sourcing channels, recruitment funnel management, hiring metrics, and process optimisation.
• Demonstrated ability to manage multiple hiring priorities in a fast-paced environment while balancing speed, quality, and cost.
• Strong stakeholder management and communication skills, with the ability to influence business leaders and drive alignment on hiring priorities.
• Strong analytical and problem-solving skills, with the ability to identify hiring bottlenecks and translate data into actionable interventions.
• Ability to build scalable recruitment processes, drive operational excellence, and create a high-performance team culture.
• High ownership, execution focus, and the ability to operate independently in a dynamic and evolving business environment. The Navi OS The Navi OS is our Operating System for how we work every day. Success at Navi is defined by living these core values. Start with the customer Master the details Act with urgency Own the outcome Build for a decade, not a day Win as one We hire talented individuals who already show these strengths, because those who share these values thrive at Navi and grow with the organisation. To read more about the Navi OS, visit navi.com/our-values. Life at Navi Life at Navi is fast-paced, ambitious and deeply collaborative. Beyond work, teams come together through sports, celebrations, offsites, music jams, team outings and many more shared experiences that make the journey exciting and memorable. We believe people do their best work when they feel supported, through flexible leave policies, strong health and wellness perks, free financial, legal and medical consultations, ESOPs and a workplace designed for both productivity and well-being. Whether it’s the sports turf, gym, focus zone or nap rooms, the campus is built to make everyday work more enjoyable. If you’d like to know more about life at Navi, our culture and employee benefits, head to our careers page: navi.com/careers/life-at-navi. If solving meaningful problems, building at scale and growing alongside ambitious teams excites you, Navi could be the place for you.

📌 Talent Acquisition (Bengaluru)
🏢 Navi
📍 Bengaluru