Company Description Hyatt Hotels Corporation, headquartered in Chicago, is a global hospitality company driven by the purpose of caring for people so they can be their best. As of December 31, 2025, Hyatt’s portfolio includes more than 1,500 hotels and all-inclusive properties across 83 countries on six continents, spanning a wide range of luxury, lifestyle, and select-service brands. The company’s brands and subsidiaries support a diverse guest experience, including hotels, resorts, wellness and spa offerings, vacation clubs, and destination management services. Hyatt also operates the World of Hyatt® loyalty program, creating opportunities for guests and team members to connect and grow within a global network. Information shared under the Hyatt name may refer broadly to Hyatt Hotels Corporation, its subsidiaries, affiliates, or hotels operating under Hyatt-affiliated brands. Role Description The Guest Relations Executive role at Hyatt is a full-time, in office position based in Bengaluru North. This role focuses on welcoming guests, managing check-in and check-out procedures, and ensuring a smooth and personalized guest experience throughout their stay. Responsibilities include handling guest inquiries and feedback, coordinating with front office and other hotel departments, and resolving issues promptly and professionally. The Guest Relations Executive will assist with reservations,



promote available services and amenities, and support sales initiatives by identifying guest needs and suggesting suitable options. The role also involves maintaining accurate records, following Hyatt standards and policies, and contributing to a positive, service-oriented atmosphere at the property. Qualifications
• Candidates should possess strong Guest Relations and Customer Service skills, with a focus on creating welcoming and memorable experiences.
• Candidates should possess effective Communication skills, including clear spoken and written communication and active listening.
• Candidates should possess Sales skills, including the ability to promote hotel services, upsell offerings, and support revenue-generating initiatives.
• Candidates should possess proficiency in Receptionist Duties, such as managing check-in/check-out, reservations, and front desk operations.
• Relevant hospitality experience in front office or guest-facing roles is beneficial.
• Knowledge of hotel systems and basic computer skills is preferred.
• Ability to work flexible schedules, including weekends and holidays, and collaborate effectively in a diverse team environment.
• A diploma or degree in Hospitality Management or a related field is an advantage.

📌 Guest Relations Executive (Bengaluru)
🏢 Hyatt
📍 Bengaluru