02 Nov
|
Mahindra Holidays & Resorts India
|
Udaipur
02 Nov
Mahindra Holidays & Resorts India
Udaipur
Company Description Mahindra Holidays & Resorts India Limited (MHRIL), part of the USD 20.7 billion Mahindra Group, is a leading vacation ownership company in India. Its flagship brand, Club Mahindra, serves over 250,000 members across more than 100 resorts in India and international locations including Dubai, Thailand, Singapore, Malaysia, Sri Lanka, Bhutan, Finland, Sweden, Spain, and the USA. The company focuses on creating memorable family holidays through distinctive and curated experiences. Club Mahindra offers over 500 “Only at Club Mahindra” activities designed to delight guests and enrich their vacations. Team members are encouraged to contribute to a service culture that values guest satisfaction, hospitality, and long-term relationships. Role Description The F & B Service Associate is a full-time, in office role based at our resort in Udaipur. This role is responsible for providing attentive, courteous, and efficient food and beverage service in restaurants, bars, banqueting, and in-room dining areas. Day-to-day tasks include welcoming guests, presenting menus, taking orders, coordinating with the kitchen, serving food and beverages, and ensuring tables and service areas are clean and well arranged. The associate will handle billing, assist with cash and card transactions as per procedures, and support inventory checks for cutlery, crockery,
and service equipment. The role also involves responding to guest queries, managing special requests, adhering to hygiene and safety standards, and collaborating with team members to maintain a high-quality dining experience aligned with Club Mahindra service standards. Qualifications
• Strong Customer Service and Communication skills to interact effectively with guests and respond promptly to their needs.
• Solid Interpersonal Skills to work collaboratively with kitchen, housekeeping, and front office teams and maintain a positive guest-focused attitude.
• Basic Analytical Skills and Finance understanding to handle billing, check bills for accuracy, and follow cash and card handling procedures.
• Knowledge of food and beverage service standards, table settings, and hospitality practices; prior experience in F & B or hotel operations is an advantage.
• Ability to stand for long periods, work in shifts, and follow hygiene, safety, and grooming standards as per resort policy.
• Preferred qualification in Hotel Management or a related hospitality discipline, or equivalent practical experience in restaurants or resorts.
• Proficiency in English and local language, with a professional and courteous demeanor when dealing with diverse guests.
📌 F & B Service Associate (Udaipur)
🏢 Mahindra Holidays & Resorts India
📍 Udaipur