02 Nov
|
Euler Motors
|
New Delhi
02 Nov
Euler Motors
New Delhi
Company Description Euler Motors is an EV-first OEM founded in 2018, focused on building India’s toughest and most profitable commercial electric vehicles for real-world Indian roads and businesses. The company has pioneered industry-leading cargo EVs such as the HiLoad EV, Storm EV T1500, Storm EV LongRange, and Turbo EV 1000, setting benchmarks for payload, reliability, range, and operating economics. Flagship products like the HiLoad EV and Storm EV offer high payload capacities, advanced ADAS-enabled safety, and robust liquid-cooled battery technology. The Turbo EV 1000 is the world’s first 1-tonne EV cargo mini-truck, delivering higher earnings and lower operating costs than comparable internal combustion vehicles. Leading enterprises including Flipkart, BigBasket, Havells, and Magenta rely on Euler Motors’ vehicles to power efficient and sustainable fleet operations across first, mid, and last mile logistics. Role Description The Area Service Manager is a full-time, on-site role based in New Delhi, responsible for overseeing service operations and customer satisfaction across an assigned territory. This role involves managing service centers and field service teams, ensuring timely maintenance and repairs of Euler EVs, and monitoring service quality and turnaround times. The Area Service Manager coordinates with parts, operations, and technical teams to resolve complex vehicle issues, optimize uptime, and support fleet customers.
The individual will track service KPIs, implement process improvements, conduct regular audits, and provide training and guidance to service staff. The role also requires engaging directly with key customers, addressing escalations, and supporting the rollout of new products, technologies, and service initiatives. Qualifications
• Strong service operations management skills, including team leadership, resource planning, and performance monitoring.
• Technical understanding of commercial vehicles or EVs, with the ability to interpret diagnostics, service manuals, and maintenance procedures.
• Customer relationship management skills, including handling escalations, coordinating with enterprise clients, and driving customer satisfaction.
• Analytical and problem-solving abilities to track service metrics, identify recurring issues, and implement corrective actions.
• Effective communication and collaboration skills for working with cross-functional teams such as engineering, supply chain, and sales.
• Experience in automotive, EV, or commercial fleet service environments is highly beneficial.
• Bachelor’s degree in engineering, automotive technology, or a related field; relevant diplomas with strong experience may also be considered.
• Ability to work on-site across locations in the Current Delhi area, with flexibility to travel within the region as needed.
📌 Area Service Manager (New Delhi)
🏢 Euler Motors
📍 New Delhi