Job description
Purpose of the Job This role will be based in Pune and will support the UK Commercial team across Express, Freight, and Key Accounts. As a key member, you will serve as the backbone of commercial data and systems, driving Salesforce data integrity, developing insightful Power BI dashboards, and enabling data-driven decision-making.

Job Description

Key Responsibilities
CRM & Data Quality
• Own day-to-day Salesforce (SFDC) administration for UK
- account ownership, opportunity hygiene, pipeline accuracy, and user adoption.
• Design and enforce data standards across the UK commercial team; identify and remediate existing data gaps (accounts, contacts, opportunities, activity logs).
• Liaise with the global D&T; / CRM team on UK-specific configuration, workflow, and integration needs (ACE, Cargowise). Power BI Reporting & Dashboards
• Build and maintain the UK Commercial Performance Dashboard suite in Power BI
- revenue vs budget, pipeline, GSS quintile scores, FTB, loyalty, and activity metrics
• Produce the monthly UK Commercial Performance Pack for leadership
- leading and lagging indicators at Sales Person level. Sales Performance & Operations
• Track and analyse leading and lagging KPIs at Sales Person level, support the monthly GSS quintile review process.




• Build and own the UK Budget vs Actual reporting framework, reconciling ACE actuals against FY budget by Sales Person. Commercial Planning Support
• Assist in building business cases, headcount proposals, and commercial planning inputs for leadership.
• Partner with the Global Head of Sales Training on embedding commercial operations best practice into the AWOS sales methodology. Job Requirements
- Experience and Education
• 2–4 years in a Sales Operations, Revenue Operations, CRM, or Commercial Analyst role
- B2B preferred; logistics or freight a significant advantage
• Demonstrable Salesforce (SFDC) experience is essential
- reporting, dashboards, admin; certification a solid plus
• Proven Power BI capability
- live dashboards, data modelling, DAX; must be able to show examples
• Advanced Excel
- you are the person colleagues come to when a spreadsheet gets difficult
• Comfortable working across time zones.
• SQL and/or ETL experience is preferred. Leadership Behaviors Building Outstanding Teams Setting a clear direction Simplification Collaborate & break silos Execution & Accountability Growth mindset Innovation Inclusion External focus Skills

📌 Sales Operations (Pune)
🏢 Aramex
📍 Pune